Dear Linkers
Would anyone be willing to share how they would justify an extra increase in
staff headcount based on an increase in usage?
We are particularly interested in how you would measure need for extra
staffing based on
* increase in number of enquiries (as opposed to increase in number of
(potential) enquirers)
* increase in document delivery requests
Posted on behalf of Sophie Graham - please send replies direct to
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Many thanks
Sarah
Sarah Paramour
Information Advisor
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