********apologies for cross-posting*******
For more information and to book on any of these courses, please follow the
links below or call the training team on 020 7251 5522. Details of all
courses are available at www.tfpl.com/training. Courses are held in London
in the TFPL training suite, a few minutes walk from Farringdon station,
unless otherwise stated. Please note that in the past week our June courses
have started getting full ...some courses only have a few places left.
June courses
6 Introduction to records management - SOLD OUT - See Glasgow running on 21
June or contact us about possible extra dates
7 Finance and budgeting for non-financial managers
8 Practical implementation of ISO 15489
8 Professional Support Lawyers and knowledge management - module three
(evening) - NEW
10/17 Return on Investment for libraries and information services -
demonstrating and communicating the value and impact for your organisations
- NEW
13 Weblogs for the information professional (am)
13 Using the internet the easier way (pm)
15/16 Information audit: identifying your organisation's information and
knowledge assets
20/21 Thesaurus Construction demystified
21 introduction to records management - GLASGOW - NEW
22 change management for EDRM implementations - GLASGOW - NEW
22 Business information on the internet: free versus fee
23 Copyright for corporate information professionals
23/24 Information matters! A strategy for 2005-2008 - SEMINAR TAKING PLACE
AT THE STRAND PALACE HOTEL FOR SENIOR MANAGEMENT - NEW
27 The City: understanding the financial institutions of the City of London
27 Embedding and sustaining knowledge management - SEMINAR TAKING PLACE AT
THE STRAND PALACE HOTEL - NEW
28 Successfully marketing your information service: intermediate
29 information architecture foundation programme - NEW DATE
Introduction to records management
Speaker: Jeff Morelli
Date: 6 Jun - SOLD OUT - See Glasgow running on 21 June or contact us about
possible extra dates being added to the training programme
This one day course is a basic introduction to the principles and practices
of records management and is ideal for anyone new to the area. The course
will assist your understanding of the objectives of RM and its value,
including the key principles and practices of RM. You will be able to
identify opportunities for the application and/or improvement of RM within
your organisation.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr332
Finance and budgeting for non-financial managers
Speakers: Keith Bonson & Beryl Morris
Date: 7 Jun
Library and information managers are increasingly expected to manage complex
financial resources; to develop and interpret budgets and financial
statements; to make a case for financial resources and also to negotiate
value-for-money contracts with their suppliers. This intensive one day
workshop recognises that many people are anxious about managing their
budgets. The day will be very practical and participants will be supported
to carry out a range of exercises including understanding and interpreting
financial statements, using financial information for decision making and
planning, and making a case for financial resources.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr357
Practical implementation of ISO 15489
Speaker: Philip Jones
Date: 8 Jun
This one day workshop covers the systems analysis approach to records
management as advocated by ISO15489. It explores how these techniques can be
used firstly to design robust records systems and secondly to support
knowledge management strategies within the organisation. You will cover how
to formulate strategies and review the tools required to deliver a records
management programme.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr412
Professional Support Lawyers and knowledge management - module three - NEW
Speaker: Juliet Humphries
Date: 8 Jun (evening event)
Communities of Practice have been the KM buzz words of the last two years.
This module, number three of ten identifies what they are and how can they
be used to make a difference within an organisation.
Fee: £125.00 + VAT (£146.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr859
Return on Investment for libraries and information services - demonstrating
and communicating the value and impact for your organisations - NEW
Speakers: Boyd Hendriks, Ian Wooler
Dates: 10/17 Jun - after a great success on 29 May/6 June - we're running it
again
This two-day course deals in pragmatic and clear ways the issues of
organisational benefits around information expressed in ROI, Business Cases,
Intangible Value and the activities and responsibilities connected with
these topics. Now more than ever it is vital for information services to
show in a convincing and reliable way the clear and measured benefits of its
efforts in the core processes and knowledge assets of the organisation.
Investments in information technology like intranets, portals and search
technology etc. and expectations from knowledge management and intellectual
capital make the need for clear understanding of results even more
important. You will learn how to do the research within your organisation,
how to present your projected results to a board of directors and how to put
a plan of action together.
Fee: £595.00 + VAT (£699.13)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr857
Weblogs for the information professional
Speaker: Phil Bradley
Date: 13 Jun (am)
This half day workshop looks at the phenomenon of weblogs, or blogs as they
are often referred to, which have been around for some time but have only
recently started to enter 'mainstream' internet use. The workshop will look
at the history of weblogs; how they are created and used; the ways in which
the information professional can use them to best advantage; how they can be
searched; and the sorts of information that can be gleaned from them.
Delegates will also have an opportunity to look at ways in which they can
create their own.
Fee: £145.00 + VAT (£170.38)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr559
Using the internet the easier way
Speaker: Phil Bradley
Date: 13 Jun (pm)
You're a good searcher - you usually find what you're looking for on the
internet quite quickly, but you have a suspicion that the whole process of
using the internet could be easier. Not just searching - but everything to
do with it! If you're fed up with pop-ups that irritate you when browsing,
or your bookmarks are in a mess, you need a better way to search news
headlines, then this course may be just the one to save you time. This half
day course will look at various utilities and will give you time to try them
out for yourself.
Fee: £145.00 + VAT (£170.38)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr640
Information audit: identifying your organisation's information and knowledge
assets
Speakers: Guy Johnson & Vivienne Winterman
Dates: 15/16 Jun
The knowledge and information audit is a management tool with a serious
business purpose. It plays a crucial role in the development of knowledge
management initiatives. It is invaluable to the development of information
rich activities such as Customer Relationship Management and Freedom of
Information processes. It helps ensure that information and knowledge
services are aligned to critical business needs and it is essential to the
development of information and knowledge strategies. This is a highly
interactive two day course that looks at the audit process in the context of
organisations and helps delegates assess their objectives and select
appropriate approaches for an audit in their organisation. A variety of
techniques are explored, as are the skills required for a successful audit.
Fee: £650.00 + VAT (£763.75)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr369
Thesaurus Construction demystified
Speaker: Stella Dextre Clark
Dates: 20/21 Jun
This two day course addresses the fundamental questions of whether and how
to build a thesaurus, how to adapt it for specific needs and how to plan the
work that will be involved. Practical exercises reinforce the principles and
there will be opportunities to raise and discuss the practicalities of your
own situation. At the end of the course you will be able to decide whether a
thesaurus is a good idea for your application. Alternatively, you will be
able to evaluate an existing thesaurus. The training will include planning
the structure, presentation and other features of the thesaurus you need,
efficiently and effectively.
Fee: £650.00 + VAT (£763.75)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr345
Introduction to records management - GLASGOW - NEW
Speaker: James Lappin
Date: 21 June
This course will look at the key areas that make up the discipline of
records management, including:
How to diagnose records management issues and challenges; building
classification and retention frameworks that create common structures for
maintaining records; influencing, educating, motivating and empowering
people to manage their records well; developing policies, procedures and
guidance to give clarity to colleagues on how they are expected to manage
their records; evaluating and improving the systems that your organisation
is using to keep its records
Fee: £295 + VAT or varied discount fees if attending more than one course -
see website
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR884
Change management for EDRM implementations - GLASGOW - NEW
Speaker: James Lappin
Date: 22 June
Moving to EDRM is a huge change for an organisation and for individual
users. Getting the system set up and on people's desktops is one thing, but
the compliance and information sharing benefits of EDRM will only be
realised if people actually use the system to save their records and to seek
out the information they need.
This course will look at how change management approaches differ from
traditional project management approaches (and how the two approaches can
work together); how to involve users in the building of the key frameworks
and policies that you need to have in place for EDRM to work; and how to
build the information management competencies necessary for the successful
adoption of EDRM.
Fee: £295 + VAT or varied discount fees if attending more than one course -
see website
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR885
Business information on the internet: free versus fee
Speaker: Karen Blakeman
Date: 22 Jun
To pay or not to pay for business information is a question that faces many
users of the Net. This one day course compares what is available for free
with pay-as-you-go and subscription services and will examine quality of
content, coverage, functionality and price. There will be practical sessions
throughout the day and delegates will receive comprehensive notes.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr300
Copyright for corporate information professionals
Speaker: Paul Pedley
Date: 23 Jun
This introductory course provides a basic grounding in the key issues
relating to copyright for information services in the corporate sector. It
provides a potted overview of copyright basics, the current law and its
application in the commercial sector. It also considers how copyright law
applies to electronic products and to the internet. There will be plenty of
opportunity for delegates to ask questions and to bring along examples of
copyright problems that they have encountered and would like some advice on;
or to discuss practical situations that information professionals regularly
face and for which they want to check that they are complying with the law.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr400
Information matters! A strategy for 2005-2008 - NEW
Facilitators: Liz Maclachlan, Sandra Ward, Ian Wooler
Dates: 23/24 Jun
Venue: Strand Palace Hotel, London
A summit that will determine the future for information specialists. This
event will provide you with a unique opportunity to build your future - and
that of information specialists. Taking a 3 year timeframe the format of the
Summit will provide you with the opportunity to work with your peers to:
identify the challenges facing corporate organisations and the information
management issues resulting from those challenges explore ways of tackling
those issues and potential solutions check your own strategic agendas: and
crucially brainstorm the content of a 'white paper' / position document
setting out the information future of organisations and how success will
depend on senior management taking information management seriously.
Fee: £595.00 + VAT (£699.13)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR879
The City: understanding the financial institutions of the City of London
Speaker: Sylvia James
Date: 27 Jun
The City is described as the world's leading international financial and
business centre and the global powerhouse in financial services. This one
day course explains how the City has developed and what is happening today.
The course will familiarise you with the City, how it operates and the
jargon or terminology often associated with the City. The sell side trading
systems, the buy side institutional investors and the advisory role played
by corporate financiers is also covered.
Fee: £325.00 + VAT (£381.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr298
Embedding and sustaining knowledge management - NEW
Speaker: Chris Collison
Date: 27 Jun
Venue: Central City training Venues, Smithfield, London
Many organisations implementing knowledge management are looking for ways to
ensure that the success from their activities is sustainable, and ultimately
becomes part of "the way we do business around here". Drawing from his
experience in BP's renowned KM team, his best-selling book "Learning to Fly"
and his recent role as Centrica's Director of Change and Knowledge
Management, Chris Collison leads this practical workshop suitable for
knowledge practitioners at all stages of their implementation journey.
Chris uses examples of how existing company processes and leadership
behaviours can be "infected" to ensure that knowledge management becomes an
"unconscious competence". He also explains in detail the concept of
"knowledge-based benchmarking". This innovative approach combines
benchmarking, performance management and knowledge-sharing to reverse the
defensive "not-invented-here" culture which performance league tables and
benchmarking often generate. Delegates will receive hands-on training in
this highly transferable technique, proven in public and private sector and
including an electronic tool to enable them to apply the technique quickly
in their own organisations, and a signed copy of the new edition of
"Learning to Fly.
Fee: £495 + VAT (£581.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR888
Successfully marketing your information service: intermediate
Speaker: Ruth Sanderson
Date: 28 Jun
How do you communicate your range of Information Services to your clients?
Do you know who your clients are? It can be expensive letting them know what
you can provide and the mediums through which they can use it, especially if
you're not even talking to the right people.
The Chartered Institute of Marketing defines marketing as follows:
"Marketing is the management process responsible for identifying,
anticipating and satisfying customer requirements profitably."
The principles of consumer goods marketing can be applied very effectively
in the modern Information Centre and can transform its impact and the
perception of its services. This one day course explores the various ways
you can raise your profile and successfully market your Information Service.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr536
Information architecture foundation programme - NEW DATE
Speaker: Adrian dale
Date: 29 Jun
This one day foundation programme provides an essential introduction to the
important principles of information architecture design for the information
and knowledge professional. It explores how modern information resources
need to be organised, classified and formatted for effective navigation and
retrieval. The programme introduces the current thinking on electronic
collection design, information classification, meta data standards and
information navigation techniques. It also describes specialised roles and
publication processes required to make an effective information architecture
work.
Fee: £325.00 + VAT (£381.88)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr572
Amy Millis
Training administrator
TFPL
020 7251 5522
TFPL Ltd 17-18 Britton Street, London, EC1M 5TL
Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318
Sign up for TFPL job alerts to keep informed of any new exciting opportunities at
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