***********Apologies for cross posting*************

More courses on offer at TFPL for November 2005. If you wish to book please
click on the web link or contact Anita Kaler on 020 7251 5522 or email
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assessing the quality of information
speaker: Karen Blakeman
date: 7 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Anyone and everyone can publish on the Web. Not all, though, are qualified
or knowledgeable in their chosen subject and some even publish deliberately
misleading information. Separating fact from fiction, and scrutinising the
credentials of an author on the Net are now an essential part of any
research. This course provides a step by step guide to assessing and
evaluating the quality of information. All types of media, including print,
will be covered but the emphasis will be on electronic resources. The
techniques are applicable to all sectors and types of organisations and all
levels of expertise. 
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr566 

collaborative knowledge: the challenge of complex partnerships
speakers: please see website
date: 8 Nov
course fee: £250 + VAT (£293.75) includes buffet lunch and refreshments
Organisations in all sectors are looking to extend their capabilities and
improve their ability to innovate. They aim to deliver excellent services
and products through collaboration with organisations and individuals
working outside their traditional boundaries. Networks and partnerships
drawn from suppliers, developers and customers contribute to innovative and
exciting working environments. But such complexity raises new challenges.
How can knowledge be shared effectively between the partners in a complex
network?
Using the health sector as a 'case study' this seminar and workshop
demonstrates how complex partnerships can be managed to become creative
learning networks. More than any other, the health sector is an elaborate
picture of networks and partnerships. Speakers from the sector will share
their experiences and visions for the future. 
The challenges of and ideas from the health sector offer many transferable
lessons to all sectors. In an interactive workshop session following these
expert inputs, TFPL Associate Elizabeth Lank will work with delegates to
help them identify key lessons and actions while sharing her own experience
of good collaborative networking.
All participants will receive a copy of her recently published book.
'Achieving collaborative advantage: exploring the challenges of partnership
working'
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr566 

library portals : integrated information access for the end user
speaker: Ron Davies
date : 9 Nov
course fee : £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Corporate information centres and libraries currently face the challenge of
providing access to networked databases, catalogues and vast collections of
electronic texts. Library portals (or 'scholars portals' in the academic
community) facilitate access, optimise use, and leverage investment in these
electronic resources. By means of common web services, federated or
cross-database searching, context-sensitive linking and electronic document
delivery, organisations can integrate external electronic and full text
resources with traditional services and internal databases, providing
personalisation and customization to their end users. This one-day course
will set out the rational for a library portal, illustrate the functions a
portal should support, explain the underlying technologies, and describe
commercial and open-source solutions. 
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr645 

researching a global company
speaker: Sylvia James
date: 10 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
As companies in all the major economic regions of the world exploit
cross-border opportunities, the need to conduct definitive business research
in a global context becomes vital for success. These large international
companies are complex to research and require knowledge of company types and
sources in many different countries. Unfortunately, there are no fully
international information services that can be used to cover all the
subsidiaries and divisions of a global company. Research needs to be
conducted using a variety of sources, which then need to be integrated,
region by region, to present a world view of the company. This one day
course explores the methods and sources for researching global companies
effectively, in the major economic regions of the world. 
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr339 

internet tools for the advanced searcher
speaker: Phil Bradley
date: 14 Nov
fee: £295.00 + VAT (£346.63)
This one day course reviews searching techniques both with and without
search engines and covers more specialised areas such as mailing lists,
newsgroups, intelligent search agents, finding people and images and offers
additional hints and tips for better and quicker searching. The course is
continually updated to include the latest information, details of new search
engines and enhancements to existing ones together with techniques for
efficient searching and coverage of new resources. Delegates will receive a
copy of the 2nd edition of Phil's book 'Advanced internet searching'.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr299

valuing your information service  - a case study
Senior librarians and information managers need to be able to justify their
services to senior management within their organisation. This applies to
those working in both the public and private sectors. This one day course
looks at a method of valuing your library and information service (LIS)
based on business valuation techniques. In this way, information
professionals can relate their services directly to reporting line
management on their terms.  The course includes an introduction to business
valuation, but the most important part of the day will be a detailed case
study, where delegates will be able to work through an information service
valuation. The course workbook includes a very detailed 25 page bibliography
covering all aspects of LIS valuation.


speaker: Sylvia James
date: 15 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr853

introduction to the European Union
speaker: Ian Thomson
date: 16 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Introduction to the European Union is a one day course which will introduce
to you the European Union and the key information sources on the web for
following its activities. This will include legislation and other
policy-making information, keeping up-to-date, policy information, contact
information and bibliographical sources. Hands-on time will be allocated to
allow you to examine the sources demonstrated. While primarily free access
websites will be featured there will also be a round-up of the commercial
products available in this area.  A structured series of handouts with
substantial hyperlinks will be provided in both print and electronic
formats.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR881

competitive intelligence: an introduction to the art of studying competitors
speaker: Chris West
date: 17 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
Competitive intelligence is the process by which companies inform themselves
about every aspect of the competitive environment in which they operate and
the resources, activities and performance of the rivals they currently
compete with, or could compete with in the future. No commercial battle can
be fought without intelligence on your competitors and the accuracy and
timeliness of the intelligence will have a determining influence on the
outcome of the engagement. This one day course is designed to provide
insight into the value competitive intelligence programs have in class
leading companies in the US and Europe. Emphasis will be given to specific
examples in sales and marketing where competitive intelligence was
successfully used to support tactical and strategic decision-making.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr706

researching the pharmaceutical sector
speaker: Shaida Dorabjee
date: 18 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments.
The development and marketing for a new medicine is long, complex and highly
information-intensive. Researching this sector requires knowledge of a wide
variety of information sources. This one day course outlines this process,
identifies key sources of information required during the various stages and
looks at the role of information professionals as the linchpin for providing
an effective service. The course identifies Web-based sources of information
as well as conventional print sources and related associations or
organisations that provide information.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr499

introduction to corporate finance
speakers: Tudor Spencer and Mike Bromberg
date: 21/22 Nov
course fee: £650.00 + VAT (£763.75) includes buffet lunch and refreshments.
This two day course provides an introduction to corporate finance relevant
to the needs of information specialists required to carry out business
research in the area of business funding and investment.  Corporate finance
presents particular difficulties for the researcher in terms of the sheer
range of topics it embraces, the complexity of much of its subject matter
and the extensive use of jargon by practitioners.
Day one concentrates on the financial markets and the sources of funding
available to business.  The second day investigates decisions and risk
management together with mergers and acquisitions.
Throughout the two days, the content is illustrated with recent reports in
the financial press enabling delegates to relate the theory to the business
world.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr297

finance and budgeting for non-financial managers
speakers: Keith Bonson & Beryl Morris
date: 23 Nov
course fee: £295.00 + VAT (£346.63)
Library and information managers are increasingly expected to manage complex
financial resources; to develop and interpret budgets and financial
statements; to make a case for financial resources and also to negotiate
value-for-money contracts with their suppliers.
This intensive one day workshop recognises that many people are anxious
about managing their budgets. The day will be very practical and
participants will be supported to carry out a range of exercises including
understanding and interpreting financial statements, using financial
information for decision making and planning, and making a case for
financial resources.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr357


breakthrough thinking in knowledge and information strategy 
speaker: Adrian Dale
date: 24 Nov
course fee: £495.00 + VAT (£581.63) includes buffet lunch and refreshments
This advanced one day course is designed for information and knowledge
managers who want to make an impact at the highest levels in their
organisation. The course will provide delegates with an advanced information
and knowledge strategy toolbox that will enable them to design and plan
radical effective programmes. These tools are transferable outside the
information and knowledge domain and will allow delegates to participate in
the wider strategic debate in their organisations.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR547

introduction to records management
speaker: Jeff Morelli
date: 25 Nov
course fee: £295.00 + VAT (£346.63)
This one day course is a basic introduction to the principles and practices
of records management and is ideal for anyone new to the area.  The course
will assist your understanding of the objectives of RM and its value,
including the key principles and practices of RM.  You will be able to
identify opportunities for the application and/or improvement of RM within
your organisation.
Fee: £295.00 + VAT (£346.63)
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr332

basic essentials of change management
speaker: Ruth Sanderson
date: 28 Nov
course fee: £295.00+ VAT (£346.63) includes buffet lunch and refreshments.
Organizations are constantly changing in order to survive, compete or lead
their field.  If you're not in control of the change then it can feel
overwhelming.  This leads to stress, rejection of the change and poor
performance.  All of which have a cost on the business and the individuals
concerned.If you're involved in leading or implementing change in your
organization then this 1 day course will provide you with some key
essentials of good change management and some common pitfalls which we
encourage you to avoid.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr822

successfully marketing your information service: intermediate
speaker: Ruth Sanderson
date: 29 Nov
course fee: £295.00 + VAT (£346.63)
How do you communicate your range of Information Services to your clients?
Do you know who your clients are?  It can be expensive letting them know
what you can provide and the mediums through which they can use it,
especially if you're not even talking to the right people.  
The Chartered Institute of Marketing defines marketing as follows:
"Marketing is the management process responsible for identifying,
anticipating and satisfying customer requirements profitably." 
The principles of consumer goods marketing can be applied very effectively
in the modern Information Centre and can transform its impact and the
perception of its services.  This one day course explores the various ways
you can raise your profile and successfully market your Information Service.

http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr536

creativity, innovation and thinking outside the box
speaker: Emmet Hayes
date: 30 Nov
course fee: £295.00 + VAT (£346.63) includes buffet lunch and refreshments
'An idea is a dangerous thing, especially if it's the only one you have.'
Albert Einstein.
The aim of this course is to improve attendee's ability to 'Think Outside
the Box', to give them an improved ability to Create new ideas about almost
any situation or problem, and to be more Innovative. It can help them do
existing things better, and to do better things.
It will show how easily anyone can create many new ideas, in fact the
problem will soon become that you have too many great ideas! The course will
also cover the important aspect of choosing the optimum solution. It will
also show how to create multiple solutions for seemingly 'impossible'
problems.
This is a very proactive class, with breakout sessions, and several hands-on
exercises to reinforce the material. It is thought provoking, fun, and for
many, will forever change their approach to problems and situations.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr828

Kind regards

Anita




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