Dear Emily,
We also encountered this problem. We advise students having problems
opening a tutorial to hold down the Control key when clicking on a
tutorial link and to keep it pressed down until the tutorial has fully
opened.
To get round the problem on campus, we arranged with our IT dept for
pages coming from the 3 servers at Huddersfield (where the INFORMS
tutorials are hosted) to be allowed. So in effect this overrides any
blocker for these specific pages. Of course, students working at home
may have installed pop-up blockers on their on PCs (perhaps without
realising). They can try to switch the pop-up blocker off (or use the
Control key as mentioned above to get round it).
We have also avoided the single frameset because of accessibility,
though the 2 separate windows option isn't brilliant either.
Hope that helps, Helen
*********************
Helen Howard
Information Literacy Team Leader
Brotherton Library
University of Leeds
0113 3435527
-----Original Message-----
From: Information literacy and information skills teaching discussion
list [mailto:[log in to unmask]] On Behalf Of Emily
Thompson
Sent: 03 May 2005 11:49
To: [log in to unmask]
Subject: Opening INFORMS
Hi all,
I wonder if anyone else has had problems with not being able to open
INFORMS?
When you set tutorials to open as a single frame most computers open the
tutorial but when set to open in 2 separate windows many computers do
not allow this because pop-up blocker is enabled.
I think the first scenario goes against SENDA legislation?
How have you got round pop-up blockers?
Thank you for your time.
Emily
Emily Thompson
Assistant Subject Librarian
Health and Social Care
University College Chester
Warrington Campus
Crab Lane
Warrington
WA2 ODB
Tel:01925 534284 or ext 4285
Fax:01925 534284
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