Rachel,
You may wish to look at the results of an exercise involving over 100 HE
library staff from more than 80 institutions who worked in small group
settings to define "critical success factors" for information literacy
programmes. This attempt to define 'what's important?' for IL was
condensed to a list of six CSFs covering the general areas of library
staff, resource availability, student outcomes, partnerships, strategic
framework, and pedagogic quality. Some potential measures arising from
these areas were also suggested, although it is probably better to pick
specific measures relating to these areas with informed consideration of
your local needs and issues.
This is reported in my chapter 'Information literacy: definition,
measurement, impact' in Martin, A. & Rader, H. (eds). Information and IT
literacy: enabling learning in the 21st century. Facet, 2003.
You might also find the work on outcome/impact measures co-ordinated by
Philip Payne for SCONUL ACPI helpful. Some of the first phase of the
institutions involved in this project chose information literacy as
their area of study. See below:
Angela Conyers, Philip Payne, 2004. Making an impact: the SCONUL/LIRG
measuring impact initiative. SCONUL Focus number 31
http://www.sconul.ac.uk/pubs_stats/newsletter/31/
Best wishes
Stephen Town
J. Stephen Town
Director of Information Services,
Royal Military College of Science
Defence Academy of the United Kingdom
& Deputy University Librarian,
Cranfield University
RMCS Shrivenham
Swindon Wilts SN6 8LA
UK
+44 (0)1793 785480
-----Original Message-----
From: Information literacy and information skills teaching discussion
list [mailto:[log in to unmask]] On Behalf Of Rachel Bell
Sent: Friday, January 28, 2005 2:53 PM
To: [log in to unmask]
Subject: KPIs for Information Skills Delivery
Dear all,
Here at the University of Nottingham we are reviewing our Key
Performance Indicators.
We have not previously used KPIs relating to the provision and delivery
of Information Skills / Literacy by library staff. We are keen to do so,
however, as this represents a key aspect of the role of the subject
teams within the organisation.
I would be very interested to hear from any institutions who already use
/ have considered using KPIs relating to this area, particularly in
respect of what data has been felt to provide a representative and
accurate measurement of successful delivery.
Best wishes,
Rachel Bell
Rachel Bell
Education Librarian
Academic Services Section
Research and Learning Resources Division
Information Services
Djanogly LRC
University of Nottingham
Jubilee Campus
Wollaton Road
Nottingham
NG8 1BB
Tel: 0115 9514559
Email: [log in to unmask]
This message has been checked for viruses but the contents of an
attachment may still contain software viruses, which could damage your
computer system: you are advised to perform your own checks. Email
communications with the University of Nottingham may be monitored as
permitted by UK legislation.
|