Dear Colleagues,
Can any of you who have been using SED for a while, and haven't previously given your opinions, kindly give us the lowdown on the practical applications.
It all seems very fine in theory, & from BL's point of view it must save them a fortune in postage, but how effective is it for the end user, i.e our customers, be they staff or student, and for ourselves, who have to administer it. Just the pros & cons briefly.
At our peak times we handle 400+ journal requests a month, mainly for staff or researchers.
Many thanks,
Maggie & Jill
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