We too host our journals with Extenza / Atypon and I have to say we have
experienced no problems at all with the migration. We've always been
very happy with Extenza as an on-line host and have found that the
support and the overall system is no less efficient now than it was
before the migration.
I also had a huge list of questions for Atypon at the time of the
takeover, as I was concerned that our customers shouldn't be affected by
the changes. All of my questions were answered satisfactorily and so far
we've had no word from any of our customers that they've noticed any
change in service at all.
Hope that helps.
Caroline
Caroline Marsh
Manager
Perpetuity Press
148 Upper New Walk
Leicester
LE1 7QA
Tel: 0116 2225563
Email: c.marsh@perpetuitygroup
Website: www.perpetuitypress.com
-----Original Message-----
From: Jo Cheshire [mailto:[log in to unmask]]
Sent: 04 October 2005 12:11
To: [log in to unmask]
Subject: Extenza migration to Atypon
Our online journals are currently hosted by Atypon - until recently
Extenza-eps. As a small publisher we rely on our online host to provide
us with good service but from our point of view there have been problems
with the recent change of platform. We have raised several points with
Atypon however my current concern is that our customers are being
affected and we are not hearing about their frustration and they will
ultimately just cancel subscriptions this year.
I'd be interested to know how other publishers that have been caught up
in this change of owner have found Atypon's service and also how
librarians and end users are finding the new system.
Thanks for your time.
Jo Cheshire (Mrs)
Marketing Executive
IChemE, 165-189 Railway Terrace,
Rugby, Warwickshire, CV21 3HQ, UK
Tel: +44 (0)1788 578214 (switchboard)
Tel: +44 (0)1788 534475 (direct)
Fax: +44 (0)1788 560833
Email: [log in to unmask]
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