Thomson Gale is a world leader in reference publishing for libraries. Best
known for its accurate, authoritative and accessible content, the company
creates and maintains more than 600 electronic databases including The
Times Digital Archive, Gale Virtual Reference Library and Eighteenth
Century Collections Online. In addition Thomson Gale also publishes a
wealth of print reference titles from a number of imprints including KG
Saur and a vast range of microform collections.
MAIN PURPOSE OF THE JOB:
To provide technical support for the EMEA customers, sales staff and
distributors in all regions for Thomson Learning electronic products, plus
training of staff, customers and distributors in EMEA.
PRINCIPLE RESPONSIBILITIES:
• Provide pre and post-sale technical support of TL Internet-based
information solutions for Bedford Row supported EMEA territory.
• Present technical sales seminars to groups of prospects or customers
• Provide on-site or Webex training to customers (librarians, staff,
students)
• Proactively assist the sales & marketing groups with trade shows
• Assist with product testing and the collection of market data to help set
cost and scheduling goals for new products.
IDEAL PROFILE
• Preferably educated to degree level
• Excellent presentation and training skills
• Excellent IT skills
• Customer focussed approach
• Excellent telephone manner
• Commercially astute
• Good time management, organisational and planning skills
• Knowledge of European Languages (French, German or Italian) preferable
• Prepared to travel
Salary according to skills and experience.
Closing date 31 August 2005
To apply, please send your CV with covering letter via email or post to:
Kajal Birk
Human Resources
Thomson Learning (EMEA)
High Holborn House
50-51 Bedford Row
London WC1R 4LR
Tel: ++44 (0)20 7067 2500
Fax: ++44 (0)20 7067 2600
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www.thomsonlearning.co.uk
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