For the attention of Clare Grace
Dear Clare
I work at the Information Centre at UK Trade and Investment within the DTI
in London and am responsible for collecting the user statistics for the 25
or so online databases in our Information Centre. I have discovered that the
user data is presented in a wide variety of ways and it is difficult to
obtain a 'uniform' level of coverage. There is one database which allows you
to download monthly user data direct - how many others have this facility?
What is the best way of assessing not just overall usage but specific usage
of a particular database(s)? I would be very happy to contribute my
experience of user data collection and to learn how other organisations
collect user data and organise their findings.
Please let me know of any meetings you are holding over the summer, the
venue, etc. Please note also that I will be away on holiday from Monday 15th
August to Monday 29th August inclusive.
I look forward to hearing from you soon.
Kind Regards
Alexa Michael.
Alexa Michael
Deputy Manager, Information Centre
UK Trade and Investment
Bay 117, Kingsgate House
66-74 Victoria Street, London SW1E 6SW
Tel: 020 7215 2486
E-mail: [log in to unmask]
Web: www.uktradeinvest.gov.uk
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