When I sent this message to another list-serv earlier this year, I only
had a couple of responses. From those, I did add a message to our
public notes field on our ejournals records for Extenza and other sites:
If pop-up blockers are in use, they must be disabled on IE before PDFs
can be viewed. Alternately, hold down the [Ctrl] key while hitting View
PDF. Safari users must also also disable pop-up blockers or use <apple>
K when clicking on View PDF.
However, we are preparing to move to SFX, and our users will no longer
have access to these instructions. They will not, of course, see
Extenza's note at HOME. The instructions do work well enough, but it is
possible that now only the library staff will have access to our
original database with such suggestions. I would be interested in
hearing how people handle this through SFX or other link resolver if
Lesley would be kind enough to collect any comments for the list.
Stephanie Nicely Aken, Electronic Resources Coordinator, University of
Kentucky Libraries
William T. Young Library
University of Kentucky
500 S. Limestone
Lexington, KY 40506-0456
phone: (859) 257-0500, ext. 2050
fax: (859) 257-0508
[log in to unmask]
______________________________________________
From: Aken, Stephanie
Sent: Friday, February 18, 2005 5:11 PM
To: [log in to unmask]
Subject: Problems with Extenza
Greetings, all -
Are there any institutions that link to content available via Extenza
(for Walter de Gruyter, Guilford Pr., INFORMS, PNG to name a few) having
major problems downloading because of pop-up blockers? Extenza
addresses the problem at their troubleshooting site, but the suggestion
to re-enable the pop-ups doesn't seem reasonable, even if we did that
for the Extenza site alone. We manage hundreds of opacs, not to mention
the non-library faculty and staff whose departmental IT support has
opted to add these blockers routinely. Users typically do not want to
make changes in the prescribed desktop applications, nor do we feel that
they should have to in order to accommodate this platform.
Additionally, our Safari users are apparently not able to view fulltext.
If you have experienced similar problems with Extenza fulltext, how have
you resolve these issues? We are paying additional for the online for
some of this content.
Stephanie Nicely Aken, Electronic Resources Coordinator, University of
Kentucky Libraries
William T. Young Library
University of Kentucky
500 S. Limestone
Lexington, KY 40506-0456
phone: (859) 257-0500, ext. 2050
fax: (859) 257-0508
[log in to unmask]
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Lesley Crawshaw
Sent: Wednesday, May 25, 2005 10:15 AM
To: [log in to unmask]
Subject: Pop-up Blockers and Electronic Access
Hi,
We are experiencing some hassles with ejournal sites that use pop-up
blockers since Microsoft's Service Pack 2 was installed here. For those
that didn't know (and that applied to me until this week), with the
release of SP2, Pop-Up Blocking is now directly integrated into Internet
Explorer and by default Pop-Up Blocking is enabled within SP2. The two
cases we've recently identified are Extenza and the European Journal of
Palliative Care
- a Hayward Medical Communications publication.
Whilst it is easy enough to get round these issues on your own machine
by excluding specific sites from being blocked, the problem is not so
easy when managing a network of 1600+ computers for users without local
privilege.
What are people's views on the use of pop-up blockers and whether or not
they should be blocked? How have you handled this issue at your own
organization?
Cheers
Lesley
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Crawshaw, Faculty Information Consultant, Learning and
Information Services, University of Hertfordshire, Hatfield, AL10 9AB UK
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
e-mail: [log in to unmask]
phone: 01707 284662 fax: 01707 284666
web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
list owner: [log in to unmask]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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