Hi all,
We had a similar problem with the journal Taxon where we had no
access to the latest issue (the last one of 2004) on ingentaconnect
but it was still there on ingentaselect. I didn't think to check our other
subs.
It serves me right for trying to be beforehand (for once) by changing
all our links to the ingentaconnect URLs!
Kind regards,
Fiona
> Dear Lesley,
>
> As a US customer, I noticed on IngentaSelect that our titles we have
> on subscription have the "S" and allow full text downloads. However,
> when you go to IngentaConnet, the same journal titles do not have the
> "S" and the user is prompted for payment for full text download. I
> sent a message to Amel Abourachid (<[log in to unmask]> )and
> his response:
>
> Our data transfer between both sites will ensure that your content
> access is the same before we retire IngentaSelect.
>
> I am waiting for the April 4 migration - I suggest for now to access
> your 2005 content through IngentaSelect, as that will allow full text
> access.
>
>
> Sincerely,
> Liz Lorbeer
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Elizabeth Lorbeer; EdM, MLS
> Rush University Medical Center
> Chicago, IL 60612-3832
> Phone: (312) 942-2282
> Fax: (312) 942-3143
> Email: [log in to unmask]
>
>
>
>
>
>
>
>
>
>
>
> Lesley Crawshaw
> <l.a.crawshaw@HER
> TS.AC.UK> To
> Sent by: An [log in to unmask]
> informal open cc list
> set up by the UK Serials
> Subject Group Anyone Else Out There
> Experiencing <LIS-E-JOURNALS@J Problems With
> Accessing 2005 Issues ISCMAIL.AC.UK> of Some
> Publishers Journals on
> IngentaConnect?
>
> 03/31/2005 09:55
> AM
>
>
> Please respond to
> An informal open
> list set up by
> the UK Serials
> Group
> <LIS-E-JOURNALS@J
> ISCMAIL.AC.UK>
>
>
>
>
>
>
> Hi,
>
> Quite by accident - isn't it always way this happens? - whilst
> checking our access to our Royal Society of Medicine Press
> subscriptions on IngentaConnect I noticed that we didn't have access
> to the 2005 issues of one of our journals. I then checked the rest of
> our RSM Press subscriptions and found that we didn't have access to
> the 2005 issues of 4/5 of our subscriptions.
>
> I then began checking whether this was a problem just related to the
> RSM Press journals.
>
> In fact what has transpired is that we are having problems with
> accessing the 2005 issues of a number of publishers on IC. So far we
> have identified the following as having problems with 2005 issues:
>
> College of Occupational Therapists
> Industrial Relations Service
> International Life Sciences Institute
> IP Publishing
> Mineralogical Society
> NRC Research Press
> Oxford University Press
> Policy Press
> Professional Engineering Publishing
> Radcliffe Publishing Ltd
> RSM Press
> White Horse Press
>
> Our access to the 2005 issues of some publishers doesn't seem to be
> affected and we have the 2005 access rights that we would expect.
> However, it is impossible to check some publishers as there is still
> no 2005 content for all titles on IngentaConnect.
>
> I have emailed ingenta and the relevant publishers about the problems
> we are having. I did try and speak to someone at ingenta just to see
> if this was a temporary problem. However, not being a premium customer
> I haven't been able to speak to any person apart from a voicemail
> machine. As a result I have continued to send emails as I uncover more
> problems.
>
> I have also spoken to a colleague at another institution to see if
> they were having similar problems. They did a couple of checks and
> confirmed they were having similar problems, but that no one had
> spotted this yet.
>
> One publisher has intimated to me that the problem may relate to
> gracing.
>
> Have others on this list found problems with accessing 2005 issues of
> some of their publishers on IngentaConnect?
>
> Could Ingenta please clarify what the problem is and how soon it is
> going to be resolved?
>
> Cheers
> Lesley
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Lesley Crawshaw, Faculty Information Consultant,
> Learning and Information Services,
> University of Hertfordshire, Hatfield, AL10 9AB UK
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> e-mail: [log in to unmask]
> phone: 01707 284662 fax: 01707 284666
> web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
> list owner: [log in to unmask]
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fiona Ainsworth
Collections Manager
Library & Archives
Royal Botanic Gardens
Kew
Surrey
TW9 3AB, UK
tel: +44 20 8332 5422
fax: +44 20 8332 5430
email: [log in to unmask]
http://www.kew.org/library/index.html
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