Dear Flavia (I believe),
I'm not sure that sending tickets to LCG-ROLLOUT is part of any escalation
procedure. However, if it is part of an established escalation procedure,
can you please direct me to the document where this is stated?
BTW
[aforti@bohr0003 aforti]$ edg-gridftp-ls -v
gsiftp://lcgce0.shef.ac.uk/opt/edg/var/info/dteam
total 4
-rw-r--r-- 1 dteam 75 Jun 29 16:46 dteam.list
The site in question just confirmed me that when they tried to contact
whoever opened the ticket and he didn't reply. Maybe this is why the
ticket wasn't closed?
thanks
cheers
alessandra
On Mon, 1 Aug 2005, Grid HelpDesk wrote:
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> GGUS-Ticket-ID: #2277 - Bad configuration of the /opt/edg/var/info/<vo> area in the CE
>
>
> Dear all,
> this ticket has been open since April and the UK site is still missconfigured.
> Can please somebody in UK take the appropriate action ?
>
> Thank you.
>
> Flavia
> -------- begin description ---------
>
> Making edg-gridftp-ls -v gsiftp://lcgce0.shef.ac.uk/opt/edg/var/info/dteam
> It shows:
> -rw-r--r-- 1 dteam 0 Apr 18 16:51 dteam.list
> Exactly the same for the rest of VOs.
> This is bad configured. The 1st time the tool lcg-ManageVOTag is used creates this file with write permisions for the sgm persons. So after the configuration of the SE, this *.list files should not exist. In this sense experiments that want to install software in this site will not be able to publish the corresponding tag in the Information System and the following production in this site will not arrive.
>
> -------- end description ----------
--
********************************************
* Dr Alessandra Forti *
* Technical Coordinator - NorthGrid Tier2 *
* http://www.hep.man.ac.uk/u/aforti *
********************************************
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