Ouch... now I wonder why I did, at the back of my mind, think it had
something to do with the characters.......
Thanks Jie, it helps to know there is a ticket for this - I'll see if we can
raise one here too.
It doesn't help not knowing when it's going to be fixed (calling Santa
again).
Lia
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Shen, Dr J.
Sent: 15 November 2005 14:01
To: [log in to unmask]
Subject: Re: Content Tracking
Lia,
With regard to the Fill the Blank question, I found the any apostrophes in
the answers would not be matched correctly. A ticket (212975) has been
submitted and escalated. It happens on our server (6.3.1.424) and my TSM
said it also happens to version 7.0. Our user said it worked previously,
but I cannot confirm this as we do not previous version available.
--Jie
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]]On Behalf Of Lia
Papachristou
Sent: 15 November 2005 12:57
To: [log in to unmask]
Subject: Re: Content Tracking
Same here.
We are on 6.3.1.4 -Service pack 1.
Also - Has anyone noticed any problems with the test manager, fill in the
gap questions types? We have had some IF statements (with many () $ etc.
characters), and students' responses matched one of the correct
possibilities however their feedback was that they answered incorrectly and
no points were assigned.
I was told it used to work in the past.
Lia (previously at Swansea, currently at Westminster)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lia Papachristou
Online Learning Support Officer
University of Westminster
e-mail: [log in to unmask]
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Shen, Dr J.
Sent: 15 November 2005 12:14
To: [log in to unmask]
Subject: Re: Content Tracking
I too submitted a ticket (212416) on this. However the problem may be slight
different on our server. The tracking of access statistics stops only for
item number 21 and upward.
I received the same response from my TSM, almost the same wording. Maybe we
are sharing the same TSM.
Jie
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]]On Behalf Of Dr Malcolm
Murray
Sent: 15 November 2005 12:01
To: [log in to unmask]
Subject: Re: Content Tracking
We have some tracking issues too.
Any indication whether this will be a backwards fix - i.e. will it
restore access to old tracking data stuck in a table somewhere, or is it
only fixed from the patch onwards?
Cheers,
Malcolm.
--
Dr Malcolm Murray
Learning Technologies Team Leader
IT Service
Durham University
Stuart David Lewis [sdl] wrote:
>>We don't seem able to get any results out of the tracking of
>>individual content within our Blackboard 6.3.
>
>
> Same here! :(
>
>
>
>>is this just another bug ? We're on 6.3.
>
>
> Bb have told us:
>
> ===
> I was not able to replicate the issue on our test server with the same
> exact build as your production. However, during my research into this
> case, I did find out that several other clients have indeed experienced
> the same issue. Some clients had as little as two items to track and
> still encountered the same issue. The issue was reported in build
> 6.3.1.424. Which I believe is the version that you are on. The issue
> has been addressed and resolved in App Pack 3 - SP2.
> ===
>
> Apparently App pack 3 SP2 is due out near the end of this month.
>
>
> Stuart
> _________________________________________________________________
>
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> Gwasanaethau Gwybodaeth Information Services
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>
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