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Subject:

Re: Coursegenie

From:

Kenneth Park <[log in to unmask]>

Reply-To:

Blackboard/Courseinfo userslist <[log in to unmask]>

Date:

Wed, 16 Nov 2005 14:15:39 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (54 lines)

Hi Peter

We've the same problem at Cardonald.  I've taken the easy option and removed the tables from the Word Document.  I've found that by using the "text through" option to format images  there is more control over the final HTML output.  Although that of course doesn't solve the problem if you need tables to format text.

Cheers

Kenny

Kenneth Park
Blended Learning Technologist
Cardonald College
690 Mosspark Drive 
Glasgow G52 3AY
Tel.  0141 272 0603
Mobile 07986 708 552
email [log in to unmask]
http://www.cardonald.ac.uk/
http://www.blend-ed.org/
 

-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]]On Behalf Of Peter Gilmartin
Sent: 16 November 2005 12:03
To: [log in to unmask]
Subject: Coursegenie


In units produced with coursegenie we have recently found that blank cells 
within tables display the character "Â". It also appears before the "£" 
sign.  This only happens after they have been uploaded to Blackboard.  
Previewing the HTML pages in a browser, they are fine.  The problem occurs 
with Internet Explorer and Firefox, and happens on our network and stand-
alone machines.  Also happens from outside the college.

Coursegenie's support suggest that this is due to character encoding - 
coursegenie uses UTF-8 and if the browser is set to use another format, or 
is being instructed by the software or server to use another format, this 
could cause this to happen.

The fact that this has started to happen only recently makes me wonder if 
it has anything to do with recent hotfixes.  We have raised it with 
Blackboard to see what they say. It certainly didn't happen before, and we 
can't see any reason locally why the character encoding should have 
changed.

I'd be interested to hear if anyone else has seen this.  Even more 
interested of course in what they did to fix it!

Thanks

Peter Gilmartin
Dundee College

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