Thanks - I wonder if Janet/others have filled out MHRA incidents for these?
Surely that is another way of feeding back to the manufacturers. Remember it
includes 'potential risk' and loss of communication is a risk.
Cheers
Simon
Clinical Scientist
ACT
0121 627 1627 ex 53245
-----Original Message-----
From: A discussion list for Assistive Technology professionals.
[mailto:[log in to unmask]] On Behalf Of Colin Clayton
Sent: 22 November 2005 15:33
To: [log in to unmask]
Subject: Dynavox DV4 and MT4
Folks - Janet Scott from SCTCI has a few Dynavox issues that she is taking
up with the Company. I am forwarding her email to assistech (with her
permission) as I thought it had relevance to some people on assistech. So
here it is:
Hi everyone
I am trying to contact as many people as I know who might be using one of
the new DynaVox products. As you may be aware there have been some problems
with the earlier versions of the DV4 and the MT4, and with the MightyMo and
the MiniMo. Many of these problems/bugs may now have been resolved with the
recent-ish software upgrades (1.06 in the DV4/MT4s and 1.02 in the
Mighty/MiniMOs). For some of us who are using these devices on a regular
basis, and with a wide variety of clients, there are still some unresolved
issues. We have been in lots of discussion with the DynaVox staff in the UK
and during the Communication Matters conference Bob Gowdie, the medical
technical officer here at SCTCI, and I took the opportunity to talk to Joe
Swenson, President of DynaVox Systems in the USA. Following on from these
discussions Bob has had various telephone conversations with the R+D guys in
the States and we have been sent over prototype alternative keyguards to try
with people. As a result of these various discussions Bob and I have been
invited over to DynaVox in Pittsburgh to meet face to face with the R+D team
to try and work through some of the issues with the devices .... however I
am very aware that our experience with the machines might well be very
different from your experience. If there are things you really like about
the new products - or if there are things that really bug you about them -
this is your opportunity to get your feedback straight to the designers.
Bob and I are going over mid-January and we'd like it not just to be a
"SCTCI moan" session - we'd really like to be able to take us much
constructive feedback as we can - both positive, negative and
suggestions/wish lists. If you've got any comments - please email them to me
(with as much detail as
possible) and I will take your comments with me to the States - I'll also
let you know the outcome of our visit. If you don't actually use one of
these devices, but know of people who do could you please forward this email
to them.
Could I also stress that the problems must be related either to the
hardware or to the most
recent version of the software - 1.06 for the DV/MT4s or 1.02 for the
Mighty/MiniMos
Many thanks
Janet Scott
Speech and Language Therapist
SCTCI
WESTMARC
Southern General Hospital
1345 Govan Road
Glasgow
G51 4TF
email: [log in to unmask]
It would be helpful if you could write your comments in a sort of standard
format e.g.
* Name of Device: DV4/MT4/MightyMo/MiniMo
* Software version:
* General description ie what you like/don't like about the product; what
you wished it did
* Specific comments - it would be really helpful if you could give real
examples/situations e.g. when I copy and paste pages (using the Edit
Operations function) in my MightyMo I sometimes appear to lose the original
page and am left with my "copy of ..." page and my new page instead of the
original page an my new page; some of the PCS "heads" are missing etc etc
(By the way - ....IF your problem is that the heads are missing, type in
"pers" into the search box and lo and behold all the heads are there! But a
funny happens with the higher numbers ... have a look!); my client hooks
their fingers under the keyguard and it snaps etc etc .....
* Information about the access method used etc
Colin Clayton BSc, CEng, MIEE, MIPEM
Great Ormond Street Hospital for Children
The Wolfson Centre
Mecklenburgh Square
London WC1N 2AP
Tel: 020 7837 7618
Fax: 020 7833 9469
visit www.wisedx.com
email: [log in to unmask]
|