Please note that information about course fees and a booking form can be
obtained from Paul Gentry at the RSS ([log in to unmask])
-----Original Message-----
From: Allstat On Behalf Of shirley coleman
Posted At: 06 November 2005 22:17
Posted To: RSS Allstat Mailbox
Conversation: RSS Consultancy Skills Course
Subject: RSS Consultancy Skills Course
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Consultancy Skills
A one-day training workshop for statisticians
Tuesday December 13 2005
To be held at RSS, 12, Errol Street, LONDON
A highly participative workshop for statisticians who wish to improve
their ability to help non-statistical clients. Discussions and
interactive exercises will allow participants to explore the
non-statistical issues that can undermine effective consultancy.
Objectives:
1. To review the many context-related and inter-personal difficulties
that statisticians may encounter during consultancy interactions.
2. To offer models or theories or paradigms, which shed light on why
these difficulties arise.
3. To indicate which ways of working might be most effective with
various clients.
Programme
10:00 Registration and coffee
10:30 "Introduction"
Roland Caulcutt (Statistical consultant)
The statistical consultant advises his/her client on the collection,
analysis and interpretation of data, in a particular context How do
the roles of statistician and client differ and how well does the
statistician need to understand the client and the context in order to
add maximum value?
11:00 "A journey to more effective consultancy"
Marie South (Statistical consultant)
Whether you are working as an individual, or as part of a team,
developing your consultancy skills is a journey. In this session we
will build on the day's learning by looking together at some of the key
stages on that journey, and ways to lighten the load a little en route.
11:45 "Do you know what clients really want?"
Roland Caulcutt
If a statistician assumes that a client's only need is statistical
advice or data analysis, then he or she is unlikely to understand the
difficulties that arise in the consulting relationship. Many
psychologists have shed light on the needs that people have within the
workplace. An understanding of these needs can help consultants to
avoid resistance.
12:45 Lunch
13:45 "Communication between statistician and client"
Julie Bullen (Organisational psychologist)
It has been demonstrated that communication is much easier if
statistician and client have similar personality types. What
difficulties are you likely to have with different types? To discover
your personality type go to http://www.humanmetrics.com
<http://www.humanmetrics.com/> , or http://www.personalitypathways.com.
In the workshop we will discuss the difficulties you are likely to
encounter and propose some ways of addressing these.
15:30 Tea
15:45 "The statistician, the client, data and decisions"
Roland Caulcutt
Many successful organisations claim to have developed a
management-by-fact culture. Do managers find it easy to base decisions
on data? Can statisticians help them? An interactive business
simulation will highlight some of the illusions that surround
managing-by-fact.
16:45 Closing discussions
17:15 End of workshop
For further information and to register, please visit www.rss.org.uk
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