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Consultancy Skills
A one-day training workshop for statisticians
Tuesday December 13 2005
To be held at RSS, 12, Errol Street, LONDON
A highly participative workshop for statisticians who wish to improve their ability to help non-statistical clients. Discussions and interactive exercises will allow participants to explore the non-statistical issues that can undermine effective consultancy.
Objectives:
1. To review the many context-related and inter-personal difficulties that statisticians may encounter during consultancy interactions.
2. To offer models or theories or paradigms, which shed light on why these difficulties arise.
3. To indicate which ways of working might be most effective with various clients.
Programme
10:00 Registration and coffee
10:30 "Introduction" Roland Caulcutt (Statistical consultant)
The statistical consultant advises his/her client on the collection, analysis and interpretation of data, in a particular context How do the roles of statistician and client differ and how well does the statistician need to understand the client and the context in order to add maximum value?
11:00 "A journey to more effective consultancy" Marie South (Statistical consultant)
Whether you are working as an individual, or as part of a team, developing your consultancy skills is a journey. In this session we will build on the day's learning by looking together at some of the key stages on that journey, and ways to lighten the load a little en route.
11:45 "Do you know what clients really want?" Roland Caulcutt
If a statistician assumes that a client's only need is statistical advice or data analysis, then he or she is unlikely to understand the difficulties that arise in the consulting relationship. Many psychologists have shed light on the needs that people have within the workplace. An understanding of these needs can help consultants to avoid resistance.
12:45 Lunch
13:45 "Communication between statistician and client" Julie Bullen (Organisational psychologist)
It has been demonstrated that communication is much easier if statistician and client have similar personality types. What difficulties are you likely to have with different types? To discover your personality type go to http://www.humanmetrics.com <http://www.humanmetrics.com/> , or http://www.personalitypathways.com. In the workshop we will discuss the difficulties you are likely to encounter and propose some ways of addressing these.
15:30 Tea
15:45 "The statistician, the client, data and decisions" Roland Caulcutt
Many successful organisations claim to have developed a management-by-fact culture. Do managers find it easy to base decisions on data? Can statisticians help them? An interactive business simulation will highlight some of the illusions that surround managing-by-fact.
16:45 Closing discussions
17:15 End of workshop
For further information and to register, please visit www.rss.org.uk
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