Hi All,
I was wondering if any of you have experienced something similar to the
following.
I have been using the Google news alerts ever since they were made
available and have had them set up and sent to my main email address
[log in to unmask] Just over a month ago I was invited to set up
a gmail account, which I did. I log in every 2-3 days.
Everything was fine until I noticed this Friday and Saturday that it was
rather quiet on the news alert front. I was not unduly concerned -
probably some delay on the mail server or perhaps maintenance at Google
News. Then I logged onto my gmail account and saw to my horror *all* of
my news alerts in the gmail inbox. Worse still, when I tried to log into
my alerts account using [log in to unmask] I was told that there
was no account under that email address. I have now deleted all my gmail
alerts, had to re-set up an alert account under my main rba email
address, and started re-doing all of my alerts. Just the sort of thing
I like to do on a Sunday - NOT!
I have tried to contact Google asking them to explain how without my
permission
1)My news alerts were diverted to my gmail account
2)My original alerts account was deleted
My first attempt ended up with an email telling me I had sent my request
to the wrong place. I followed their instructions and resubmitted my
"feedback" and have just had the following:
> Thank you for taking the time to report this issue. While we aren't
> able to respond directly to your report, we're working on these
> issues. Thanks so much for alerting us to the problem.
I am not so much fuming as about to erupt with supervolcano ferocity.
Karen
--
Karen Blakeman, RBA Information Services
88 Star Road, Caversham, Berks RG4 5BE, UK
Tel: 0118 947 2256 Int. +44 118 947 2256
Mobile: 07764 936733 Int. +44 7764 936733
Fax: 020 8020 0253 Int. +44 20 8020 0253
Mailto:[log in to unmask]
http://www.rba.co.uk/
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