HEllo everyone
This sent FYI
Best wishes
Ingrid
Virtual Services Manager - Health Care Libraries Unit
-----Original Message-----
From: [log in to unmask]
[mailto:[log in to unmask]]On Behalf Of Gibbens, Scott
Sent: 30 August 2005 12:41
To: [log in to unmask]
Subject: FW: Downtime for Cochrane today
Dear All
Message follows re Cochrane from Phil Vaughan (NeLH)
Hi all
I've just received this message from Wiley regarding problems accessing
full text so far today.
I will pass on any further information from Wiley as soon as I have it.
Kind regards and apologies for the disruption
Phil
-----------------------------------------------------
Phil Vaughan
Service Delivery Coordinator
National electronic Library for Health
NHS Connecting for Health
Aqueous II
Rocky Lane
Birmingham
B6 5RQ
tel: 0121-333-0229
fax: 0121-333-0334
mob: 07887-773921
[log in to unmask]
www.nelh.nhs.uk
------------------------------------------
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]]
Sent: 30 August 2005 12:18
To: Vaughan Phil
Subject: Downtime for Cochrane
Dear Phil
The software that is provided to us by a third-party (Akamai), to
Provide the National Provision-based access to Products such as
Cochrane, is
currently not working. We are in touch with Akamai's technical support
in an attempt to resolve this situation; until they can help with a
solution,access to licenses or customers via National Provision will be
unavailable.
More when I have an update.
Best wishes
Jackie
Jackie Cahoon
Senior Account Manager
Wiley InterScience, UK & Ireland
Office tel: +44 (0)208-3263864
Mobile: +44 (0)7834-139904
Fax: 0208- 3263801
Email: [log in to unmask]
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