Hi everyone,
I'm looking for sources of information, or previous
studies, that compare the criteria used by non-users
when selecting public transport (i.e. reliability,
service coverage and frequency, journey and wait
times, price, information, safety and security,
comfort...), to the criteria of existing users.
Clearly non-users are likely to place a higher value
on some attributes compared to the existing users. Any
suggestions in this area would be of value.
Thanks in advance.
Doug Weir
Wellington
New Zealand
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