Dear All
The following two positions have just been advertised at the CSP and may be
of interest to LIS-MEDICAL colleagues:
Quality Services Manager
£34,223 - £39,225 p.a. (including London Weighting) plus benefits
An exciting opportunity has arisen to manage a recently established central
enquiries unit for the CSP, dealing with the broad range of enquiries
received by the Society from its members and the public. You will also have
a corporate role across the organisation in developing quality standards
relating to service delivery, and supporting staff in achieving and
maintaining a high level of customer care.
You will have a management qualification, or be working towards one, and
have relevant knowledge of customer care and quality service development. At
least two years' experience in managing staff is essential, and it would be
advantageous for this to have been in an enquiries-related setting. You will
have the ability to lead and motivate a team in delivering a high level of
service and an understanding of the complexities of working across a
multi-faceted organisation. Previous experience in developing and
implementing relevant standards is also essential.
For further information, please contact Pen Robinson on 020 7306 6630.
For an application pack, please contact Bernadette Hammerson-Wood on 020
7306 6631, or email [log in to unmask]
Closing date: 14 October 2004
Please note that CVs alone will not be accepted.
This post is open to job-share applications
For more information see our website at:
http://www.csp.org.uk/thecsp/vacancies/vacancy_182004.cfm
Content Categoriser
£26,727 - £30,103 p.a. pro rata inclusive plus benefits, 21 hours per week
(days to be agreed with postholder)
We are about to relaunch our main website, community website and intranet
and you will play a crucial role in ensuring the content on these new sites
is categorised to agreed standards, to ensure ease of retrieval for our
users.
You will have experience of working with, and maintaining a thesaurus and
taxonomy, and will be experienced in analysing documents in order to
categorise them. You will also have an interest in health information.
For further information about the post, please contact Andrea Peace, Library
and Information Services Manager on 020 7314 7883 or email:
[log in to unmask]
For an application pack, please contact our Enquiry Handling Unit on 020
7306 6666, or email [log in to unmask]
Closing date: 15 October 2004
Please note that CVs alone will not be accepted.
For more information see our website at:
http://www.csp.org.uk/thecsp/vacancies/vacancy_172004.cfm
The CSP is committed to equality of opportunity and welcomes applications
from all sections of the community. Our offices are non smoking.
Should you not hear from the CSP within three weeks of the closing date for
this post, you may assume that your application has been unsuccessful.
Best wishes
Andrea
Andrea Peace
Library & Information Services Manager
Chartered Society of Physiotherapy
14 Bedford Row
London
WC1R 4ED
United Kingdom
Direct tel: +44 (0)20 7314 7883
Direct fax:+44 (0)20 7306 6629
E-mail: [log in to unmask]
WWW: http://www.csp.org.uk
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