Thank you for this.
I didn't even know we had a problem with our one Thieme title until I just
checked. Swetswise is our provider, with ticks for full text for us, but
this redirects to Thieme which then requests a password.
Sandra Morris
Electronic Information Development Officer
Subject Support & E-Library Team,
Information Services,
Hugh Owen Library,
University of Wales,
Aberystwyth,
Ceredigion, SY23 3DZ
====================================
Email: [log in to unmask]
Phone: 01970 621892
FAX: (01970) 622404
Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
Gwasanaethau Gwybodaeth,
Llyfrgell Hugh Owen,
Prifysgol Cymru,
Aberystwyth,
Ceredigion, SY23 3DZ
====================================
Ffon: 01970 621892
====================================
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Fiona Ainsworth
Sent: 07 July 2004 10:26
To: [log in to unmask]
Subject: Re: Thieme journals
Hi Louise,
Try contacting Bernd Hess ([log in to unmask]) or Carmen Krenz
([log in to unmask]). They were both very helpful to me and we have a
licence which covers two Thieme journals.
Kind regards,
Fiona
> Dear all,
>
> Anyone else experiencing real problems getting an online journal set
> up with Thieme? They seem to lack the understanding of what an online
> upgrade is and insist on a separate licence for each journal title we
> order. To set up Synthesis, our second title from them, it took them
> three months to even tell us we needed another licence. Our first
> title is also on it, which means we then have to write on that we have
> entitlement to archives through a previous licence.
>
> Are we the only ones to find it so difficult to get a simple upgrade
> with this publisher from print to print/online?
>
> Best wishes
> Louise
>
> Louise Cole
> Electronic Resources Team Leader
> Health Sciences Library
> University of Leeds
> Leeds
> LS2 9JT
>
> tel. 0113 34 35502
> fax. 0113 34 34381
>
> email. [log in to unmask]
Fiona Ainsworth
Collections Manager
Library & Archives
Royal Botanic Gardens
Kew
Surrey
TW9 3AB, UK
tel: +44 20 8332 5422
fax: +44 20 8332 5430
email: [log in to unmask]
http://www.kew.org/library/index.html
Sponsor a book to celebrate or commemorate. Click here
http://www.kew.org/friends/FrLegacy.pdf
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