Dear all,
Anyone else experiencing real problems getting an online journal set up
with Thieme? They seem to lack the understanding of what an online
upgrade is and insist on a separate licence for each journal title we
order. To set up Synthesis, our second title from them, it took them
three months to even tell us we needed another licence. Our first title
is also on it, which means we then have to write on that we have
entitlement to archives through a previous licence.
Are we the only ones to find it so difficult to get a simple upgrade
with this publisher from print to print/online?
Best wishes
Louise
Louise Cole
Electronic Resources Team Leader
Health Sciences Library
University of Leeds
Leeds
LS2 9JT
tel. 0113 34 35502
fax. 0113 34 34381
email. [log in to unmask]
|