Hi Markus,
Markus Schulz wrote:
> We have to see the current time as a transitional period in which we
> gradually move from the ad hoc support, through the
> mailing list, to the proper structure. During this time "cross posting"
> of problems is understandable and even useful. It makes sure that the
> correct path is exercised and at the same time the established path
> provides some prompt reactions.
>
> This pragmatic approach seems to work well for the production work done
> by the experiments for their data challenges.
Sounds good to me. I just always worry that I'm clogging the wrong
peoples inbox with undesired email, and moreover I am trying to think of
the day when physicists who are not intimately aware of all LCG nuances
are trying to use the "system" and get help with problems. Hence my
comments that GGUS is on the right track and has a good structure.
Cheers,
Ian.
--
Ian Stokes-Rees [log in to unmask]
Particle Physics, Oxford http://www-pnp.physics.ox.ac.uk/~stokes
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