Laurie Miles wrote:
> Does anyone know if there are nationwide problems with the above
> systems and QMAS/QOF data?
YES
>
> Our local practices are getting inconsistent and what appear to be
> wrong results, and are understandably worried about whether the
> problems are being addressed/fixed.
WE KNOW
>
> Unfortunately, although the Torex helpline improved enormously a few
> months ago, there seems to have been some deterioration again. The
> response the practices are currently getting is that Torex are
> "looking into it". Informatics in our area is therefore unsure
> whether this is a local configuration problem, a training issue
> (unlikely with the IT expertise of some of the practices) or software
> or even hardware faults.
YOUR FAULT FOR HAVING TOREX :-)
>
> Any information from elsewhere in the country would be gratefully
> received. One practice is even talking about needing to prepare for a
> paper QOF submission.
THE GPC IT C'TEE CHAIR HAS HAD SIMILAR PROBS :-)
>
> Dr Laurie Miles
> IT and Medicines Management Lead GP, St Helens PCT
Trefor
GPC IT C'tee
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