Bb support number is 0800-032-3224 which connects to their support team at Washington DC.
Jie
-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]]On Behalf Of Palmer, Neal
Sent: 11 May 2004 12:32
To: [log in to unmask]
Subject: Re: Behind Blackboard
Hi all,
Does anyone have a phone number for UK Tech Support or an email address?
I email support@blackboard and the new autoresponse tells me to go
online, which doesn't work. This site doesn't use @ in the account
name. I find this situation ridiculous!
Thanks
Neal
-----Original Message-----
From: Nick Bircham-Bardury [mailto:[log in to unmask]]
Sent: 11 May 2004 11:36
To: [log in to unmask]
Subject: Re: Behind Blackboard
Thanks to all who replied.
I have tried logging in with a truncated user name, and that still
doesn't work. I have contacted technical support and received the
following reply:
"Thank you for notifying me of this problem. I have gone ahead and
addressed this issue to the proper people and will be looking into
this."
So I am awaiting further response from Blackboard.
Nick Bircham-Bardury
IT Projects Administrator
_________________________________________
Cleveland College of Art & Design
Green Lane, Middlesbrough
Cleveland, TS5 7RJ
t. +44 (0)1642 298721 f. +44 (0)1642 288828 e. [log in to unmask]
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