Dear Colleagues
We have been experiencing a problem with some local authorities recently.
When we issue a certificate of attendance to a student to claim a reduction in council
tax, a number of those certificates are being returned to us as unnacceptable by some
authorities.
They insist on some really odd requirements or they will not accept the certificate.
For example, we have recently had one returned by Southwark which indicates that we
must display the College's charity registration number and that we must indicate
specifically how many hours a student studies. We have only ever stated that a
programme is full-time or part-time; full-time is assumed to be 40 hours per week.
However, Southwark have indicated that simply stating full-time on a certificate no
longer satisfies their requirements.
I have spoken to the local authority to try to communicate to them that some of what
they require cannot really be certified, but it seems to fall on deaf ears.
Has anyone else been experiencing this problem? Have you amended your certificate
templates as a result of local authorities' requirements? If so, what amendments have
you made?
Many thanks
Andy
____________________________
Andy Robinson BSc PhD
Senior Assistant Registrar
Student Administration Office
Queen Mary, University of London
Mile End Road
E1 4NS
Phone: 020-7882 5549
Fax: 020-7882 7810
E-mail: [log in to unmask]
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