We have had many enquiries regarding the new user name and password system
for accessing UKOLUG's electronic newsletter eLucidate. We have pulled
together an FAQ which answers 99 per cent of the enquiries we have had so
far. If you any questions not covered by the FAQ or are having problems
accessing the newsletter, please do contact me.
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UKOLUG User Name and Password FAQ
Question: I have renewed my UKOLUG membership for 2004 but have not
received my user name and password. When am I likely to receive it?
Answer: We are issuing user names and passwords as soon as we receive
confirmation of members' renewals.
If you renewed directly through UKOLUG, you should have already received
your user name and password. If you have not then contact either Christine
Baker (mailto:[log in to unmask]) or Karen Blakeman, Hon
sec.(mailto:[log in to unmask])
If you renewed via CILIP, your user name and password will be issued as
soon as we receive confirmation of your renewal from CILIP. Currently,
there is a delay of 6 to 10 weeks between you sending in your renewal to
CILIP and UKOLUG being informed of your renewal.
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Question: Will we have to go through this again next year?
Answer: No. At the start of 2005, we will assume that all 2004 members are
2005 members. However, if we do not receive your renewal by March 31st
2005 you will be removed from the UKOLUG membership database and your user
name cancelled.
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Question: Can I change my user name and/or password? The password in
particular is not very memorable!
Answer: Not at present. The web site and password system is maintained by
committee members in their spare time and we are concentrating on making
sure that everything is working correctly. We may offer this facility once
we have enabled access for all UKOLUG members.
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Question: Will you be sending out an alert when a new issue of eLucidate
is published?
Answer: A message will be posted on LIS-UKOLUG and LIS-CILIP when a new
issue of eLucidate is available. Also, we shall soon be offering an opt-in
mailing list which will notify individuals when a new issue is on the
UKOLUG web site.
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Karen Blakeman
UKOLUG Hon. Secretary
mailto:[log in to unmask]
Tel: 0118 947 2256
Fax: 0870 056 8547
Mobile: 07764 936733
Address: 88 Star Road, Caversham, Berkshire, RG4 5BE
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