Knowing how slow Springer are about getting back to their subscribers about
journal access problems, I thought it best to ask list members first about
the following:
We subscribe to all the journals in SpringerLINK. However, a student has
just reported that they cannot access one of our subscribed titles. The
title is Advances in Polymer Science. This journal should be available to
our institution but suddenly isn't. Springer have not notified us about any
changes to our right to access the journal either. I also noticed that when
asking for a "browse" list of all "viewable" titles, Advances in Polymer
Sciences didn't appear. BUT is also didn't appear when I asked for the A-Z
list of all journals whether "viewable" i.e. subscribed or not.
Any ideas welcomed.
Satu
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