Hi Louise,
Try contacting Bernd Hess ([log in to unmask]) or Carmen Krenz
([log in to unmask]). They were both very helpful to me and we have
a licence which covers two Thieme journals.
Kind regards,
Fiona
> Dear all,
>
> Anyone else experiencing real problems getting an online journal set
> up with Thieme? They seem to lack the understanding of what an online
> upgrade is and insist on a separate licence for each journal title we
> order. To set up Synthesis, our second title from them, it took them
> three months to even tell us we needed another licence. Our first
> title is also on it, which means we then have to write on that we have
> entitlement to archives through a previous licence.
>
> Are we the only ones to find it so difficult to get a simple upgrade
> with this publisher from print to print/online?
>
> Best wishes
> Louise
>
> Louise Cole
> Electronic Resources Team Leader
> Health Sciences Library
> University of Leeds
> Leeds
> LS2 9JT
>
> tel. 0113 34 35502
> fax. 0113 34 34381
>
> email. [log in to unmask]
Fiona Ainsworth
Collections Manager
Library & Archives
Royal Botanic Gardens
Kew
Surrey
TW9 3AB, UK
tel: +44 20 8332 5422
fax: +44 20 8332 5430
email: [log in to unmask]
http://www.kew.org/library/index.html
Sponsor a book to celebrate or commemorate. Click here
http://www.kew.org/friends/FrLegacy.pdf
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