> Dear Colleagues,
>
> I am looking for some feedback into the way that copyright clearance is
> carried out in institutions today and wondered if you could help - are you
> processing copyright clearance requests internally or using a service such
> as HERON? If you are managing the process internally, how do you keep
> track of the process - are you using paper-based systems, spreadsheets
> such as Excel, or a database such as Access or other copyright clearance
> software? Feedback on your experiences, good and bad, would be most
> helpful and responses will be summarized for the list.
>
> Regards,
> Amel
> _________________________________________________________
> AMEL ABOURACHID
> Library Business Manager
> Ingenta PLC
> 3-4 Riverside Court, Bath, BA2 3DZ, UK
> T +44 1225 361113
> F +44 1225 361155
> E [log in to unmask]
> www.ingenta.com
> Ingenta: Empowering the exchange of academic and professional content
> online.
>
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