*************apologies for cross-posting**************
For more information or to make a booking, please follow the links below or
call the training team on 020 7251 5522. The full list of courses for 2004
can be found at:
http://www.tfpl.com/skills_development/courses/course_search.cfm
Remaining February courses:
26 the City: understanding the financial institutions of the City of
London
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr298
27 Knowledge management foundation programme
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr301
March 2004
1 implementing records management
2 proving the value of library and information services
3 internet tools for the advanced searcher
4 understanding and researching listed companies
5 strategic information architecture design
8 researching prospects for fundraisers
9 assessing the quality of information
10 weblogs for the information professional (morning)
10 using the internet the easier way (afternoon)
12 researching the pharmaceutical sector
15 EDRM: preparing the business case and statement of requirement
16 understanding and complying with the ISO 15489 records management
standard
18 transforming customer care in information services
22 compelling communications
23 records surveys
24 contract negotiation
25 library portals
29/30 planning and building a taxonomy
1 March
Implementing records management
Speaker: Jeff Morelli
Fee: GBP295 + VAT (GBP346.63)
This one day course offers a practical approach to implementing effective
records management with reference to real-life case studies. The course
emphasises the problems in getting overall management support and budget
funding as well as defining and managing RM project work.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr353
2 March
Proving the value of library and information services
Speaker: Sylvia James
Fee: GBP295 + VAT (GBP346.63)
This one day course looks at the possibilities and opportunities of using
some of the best theories, rules of thumb, practices and methods of company
valuation used in business to appraise an LIS. Understanding and using
elements from well known business methods, information professionals can
relate their services directly to reporting line management on their terms.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr430
3 March
Internet tools for the advanced searcher
Speaker: Phil Bradley
Fee: GBP295 + VAT (GBP346.63)
This one day course reviews searching techniques both with and without
search engines and covers more specialised areas such as mailing lists,
newsgroups, intelligent search agents, finding people and images and offers
additional hints and tips for better and quicker searching.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr299
4 March
Understanding and researching listed companies
Speaker: Sylvia James
Fee: GBP295 + VAT (GBP346.63)
This course explains the process of listing and examines the current
situation in the world stock markets. Explaining shares and bonds, it also
looks at corporate failures, then goes on to explore the sources, documents
and services that can be used to research any listed company on any stock
exchange in the world.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr636
5 March
Strategic information architecture design
Speaker: Adrian Dale and Alan Gilchrist
Fee: GBP495 + VAT (GBP581.63)
This one day masterclass introduces information and knowledge managers to
the principles of information architecture design and their impact on
corporate strategy. With your new understanding, you'll be able to create
convincing arguments for your board discussions and you'll be able to paint
a very clear picture of how you'll deliver early benefits that will repay
the investment.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr573
8 March
Researching prospects for fundraisers
Speaker: Sylvia James
Fee: GBP295 + VAT (GBP346.63)
There are established research methods and skills that have been developed
in the business information sector that can be very successfully applied to
fundraising activities. This one day course concentrates on the most useful
of these practices. It has been specifically designed for those who work
fund raising units in not-for-profit organisations.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr569
9 March
Assessing the quality of information
Speaker: Karen Blakeman
Fee: GBP295 + VAT (GBP346.63)
Anyone and everyone can publish on the Web and separating fact from fiction,
and scrutinising the credentials of an author on the Net are now an
essential part of any research. This course provides a step by step guide to
assessing and evaluating the quality of information. All types of media will
be covered with the emphasis on electronic sources.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr566
10 March
Weblogs for the information professional (a.m.)
Speaker: Phil Bradley
Fee: GBP145+ VAT (GBP170.38)
This half day workshop looks at the phenomenon of weblogs, or blogs as they
are often referred to. The workshop will look at the history of weblogs; how
they are created and used; the ways in which the information professional
can use them to best advantage; how they can be searched; and the sorts of
information that can be gleaned from them.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr559
Using the internet the easier way (p.m.)
Speaker: Phil Bradley
Fee: GBP145 + VAT (GBP170.38)
If you're fed up with pop-ups that irritate you when browsing, or your
bookmarks are in a mess, you need a better way to search news headlines,
then this course may be just the one to save you time. This half day course
will look at various utilities and will give you time to try them out for
yourself.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr640
12 March
Researching the pharmaceutical sector
Speaker: Shaida Dorabjee
Fee: GBP295 + VAT (GBP346.63)
This one day course outlines the process of developing a new medicine,
identifies key sources of information required during the various stages and
looks at the role of information and knowledge professionals as the linchpin
for providing an effective service. The course also provides an excellent
overview of the way in which the industry operates.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr499
15 March
EDRM: preparing the business case and statement of requirement
Speaker: Mayank Ladd
Fee: GBP295 + VAT (GBP346.63)
There are many options to consider when implementing EDRM including
collaboration, workflow and integration options with portals, intranets,
extranets and web sites. These options can lead an array of benefits, both
short and long term. Understanding your own requirements before you go out
to the marketplace is going to be critical to meet all your objectives and
long term information management strategies.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr695
16 March
Understanding and complying with the ISO 15489 records management standard
Speaker: Jeff Morelli
Fee: GBP295 + VAT (GBP346.63)
This is a one day workshop on the ISO Standard 15489 for Information and
Documentation - Records Management, focusing on a review of the requirements
laid down in the Standard and the practical implications of compliance with
them. Attendees will be provided with copies of the Standard as part of the
course materials.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr359
18 March
Transforming customer care in information services
Speaker: Ruth Sanderson
Fee: GBP295 + VAT (GBP346.63)
This one day workshop gives you practical advice on providing truly
transformational customer care. You'll learn how to attract the right
customers, develop ways of diffusing potential problems and revisit some
fundamental customer principles in the light of your new knowledge.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr665
22 March
Compelling communications: radical communications techniques for information
professionals
Speakers: Godfrey York & Adrian Dale
Fee: GBP295 + VAT (GBP346.63)
In this fast moving world of information overload, grabbing and holding your
audience's attention is critical to getting your message across. This one
day workshop will introduce you to leading edge communications techniques
which will help you achieve real impact as you speak and write - ensuring
that your message is the one that stands out.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr643
23 March
Records surveys: identifying information and records to support business
processes
Speakers: Martin Sanderson & Guy Johnson
Fee: GBP325 + VAT (GBP381.88)
TFPL have combined their experience and techniques from carrying out
knowledge and information audits with that used for records surveys. This
delivers both a records inventory and information that is invaluable to the
development and implementation of a broader information strategy. It
provides a platform for the implementation of a records programme in
alignment with business needs and in the context of the organisation and
broader knowledge management strategy. This is a highly practical, one day
course.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr560
24 March
Contract negotiation
Speaker: Pamela Clark
Fee: GBP295 + VAT (GBP346.63)
At this crucial stage in the information business it is sometimes difficult
to identify the issues in contract negotiation, never mind know how to deal
with them. This course offers the opportunity to identify what is happening
in the market place and helps you learn some of the necessary skills for
successfully negotiating contracts.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr644
25 March
Library Portals
Speaker: Ron Davies
Fee: GBP295 + VAT (GBP346.63)
Corporate information centres and libraries currently face the challenge of
providing access to networked databases, catalogues and vast collections of
electronic texts. This one day course will set out the rationale for a
library portal, illustrate the functions a portal should support, explain
the underlying technologies, and describe commercial and open-source
solutions.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr645
29/30 March
Planning and building a taxonomy
Speaker: Stella Dextre Clark
Fee GBP650 + VAT (GBP763.75)
This two day course covers key issues of structure, presentation and ways of
satisfying diverse user needs, and looks behind the scenes at how
technological "solutions" work. The exercises on day two will provide
practical experience of assembling terms and concepts into a user-friendly
shape. Participants may bring up their own challenges for group discussion.
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr542
Amy Millis
Training Administrator
email: [log in to unmask]
tel.: 020 7251 5522
UK TFPL Ltd 17-18 Britton Street, LONDON, EC1M 5TL
Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318
Know any Records Managers looking for work?
We have a high demand for records management skills at the moment - for temporary and permanent positions and for project work. If you know of anyone that may be interested please contact us or ask them to do so. Many thanks.
Sign up for TFPL job alert so you don't miss out on any new exciting opportunities at
http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm
http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm
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