There a few places still remaining on the following few workshops.
If you are interested in any of them, please do contact us on 020 7255 0560 or email [log in to unmask] to either reserve of make a confirmed booking.
Community profiling (two days separated)
21 September & 26 October 2004, London
Community profiling is recognised as a vital stage in planning a service that will meet the needs of the community it serves. This workshop sets out to explain how it's done, and what can be done with the data gathered.
For more details about the workshop programme, who would benefit from attending and the fees, view: <http://www.cilip.org.uk/training_events/cilip_courses/c40661.html>
Supporting your case using budgeting and costing data
22 September 2004, London
You can only spend it once!
With organisations facing tougher competition for funding and resources, and increasing pressure to offer more for less, it is no longer sufficient to be able to present the facts and a well-reasoned argument when submitting a business case. This workshop will help you secure the desired result.
For more details about the workshop programme, who would benefit from attending and the fees, view: <http://www.cilip.org.uk/training_events/cilip_courses/c40662.html>
Competitive intelligence skills for information professionals
29 September 2004, London
Competitive Intelligence (CI) is increasingly seen as a distinct business management discipline, which provides an input into a whole range of decision-making processes. There are significant opportunities for mainstream library and information professionals who are ambitious enough to move beyond the traditional passive role of library and information units to a service more focussed on, and driven by, business outcomes.
For more details about the workshop programme, who would benefit from attending and the fees, view: <http://www.cilip.org.uk/training_events/cilip_courses/c40622.html>
Managing difficult situations
30 September 2004, London
This workshop will look at the process of communication, including verbal and non-verbal skills and signs. It will examine what we can do to assist the resolving of difficult situations.
For more details about the workshop programme, who would benefit from attending and the fees, view:
<http://www.cilip.org.uk/training_events/cilip_courses/40620.html>
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