Surely you should go the quick way and return via the Cotswolds.
- -
Dr Angus Goudie
Kepier Medical Practice
Leyburn Grove, Houghton le Spring
Tyne & Wear, DH4 5EQ
(0191) 5846324
[log in to unmask]
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]]
Sent: 09 November 2004 18:05
To: [log in to unmask]
Subject: Re: Choose & Book - funding and other issues.
This is a truly wonderful illustration of how the elephant appears to a
group of blind men who experience it from different directions.
Maybe CAB will pass through a temporary iteration as a health travel agent
and then become defunct as patients organise their own travel plans via the
internet and the newspapers just like they do for their summer hols.
Cataract coach tour to Birmingham Eye Hospital via the lovely Costswolds
anyone?
Fay
Original Message:
-----------------
From: Mark Trowell [log in to unmask]
Date: Tue, 9 Nov 2004 17:48:43 -0000
To: [log in to unmask]
Subject: Re: Choose & Book - funding and other issues.
Stephen,
Can I publicly refute this!!
Somerset Coast PCT, Somerset Health Informatics Service and Somerset LMC
have been working together to address this issue over the last 3 years.
Having visited Lewisham nearly 3 years ago with Dr Paul Scott and others, I
came to the conclusion that eBooking (as it was then called) would not be
something that would be acceptable to most primary care clinicians to do
within their consultation, other than by a few enthusiasts. It is also not
in the new GP contract, so no funding would be available through that. I
advised the SHIS of this. We have worked with the LMC to develop various
models that would allow either clinician, administrative staff (e.g.
receptionist or secretary) or the patient themselves to book the
appointment. This has been developed to the state of a Patient Care Centre.
The first task of this has been to take over patient transport which I
believe was the early win we needed. The Referral Management Centre staff
have taken on this task until the PCC is up and running. The PCC will be
able to handle all referrals rather than GPs.
I am aware that Chafe and Baulk is not popular in other parts of the country
and that a plurality of solutions may well be necessary, but I do believe we
(again) have managed to develop a workable solution in the Dorset and
Somerset Strategic Health Authority by working closely with the LMC.
Mark Trowell
Somerset Clinical Lead for Primary Care IT.
-----Original Message-----
From: GP-UK [mailto:[log in to unmask]] On Behalf Of Stephen Miell
Sent: 28 October 2004 17:09
To: [log in to unmask]
Subject: Re: Choose & Book - funding and other issues.
We should resist this half arsed idea of "e-booking" with all our might!
In Somerset we have managed to divest ourselves of the chore of booking
patient transport. I can think of no better place to sort out "choose &
book" than at the referral management centre which now co ordinates
transport. However our PCT (as usual) has different ideas.
Have you ever witnessed the chaos & confusion of a member of the Great
British Public trying to book a holiday in a travel agent?
Can you imagine how even more complex and time consuming it would be to
discuss the consultant, the location and the preferred date of a hospital
referral with a nice little old lady. We are looking at a half hour
conversation on a good day!
And Mr Blur expects us to do this in a consultation!!
The issue of funding, or the lack of it, makes the idea even less tenable.
Stand Firm.
Stephen Miell
-----Original Message-----
From: GP-UK [mailto:[log in to unmask]] On Behalf Of Dinesh Patel
Sent: 28 October 2004 16:48
To: [log in to unmask]
Subject: Re: Choose & Book - funding and other issues.
Paul
Up here in Preston, the PCT has decided to be one of the early adopters.
However, when a demo was presented to the LMC, it went down like a lead
balloon. The main reason for resistance was the impact on GP/Staff time on
the additional work involveed in discussing options and so on.
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