From PrivateRx
"There's a common situation where the patient demands their script, the pharmacy doesn't have it, and the receptionists swear
black is white that its production shows on their computer screen and it has therefore been produced, it's not in the surgery
and therefore has been sent to the pharmacy, who must have 'lost' it.
Gentle but firm discussion usually elicits that no-one in the surgery can recall actually seeing the script, there are too
many to remember, they are simply relying on the machine record. The system in use is almost always found to be EMIS.
There are any number of possibilities, but one of them is that the GP system can produce a machine record without actually
printing out the script."
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This apparent link with EMIS systems was corroborated by another pharmacist.
Any further information anyone?
TIA
Jeff
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