Tony,
You need to be very careful with the business case and ensure that it
properly represents the mail that your business is currently receiving. It
may not be the case for you, but nowadays, up to 90% of incoming business
mail is regarded as "junk mail" or unsolicited marketing information. You
may therefore have difficulty justifying a business case based on mail which
mostly gets trashed.
If your organisation receives lower volumes of junk mail, obviously this
would not apply.
From my experience, the primary business case for scanning mail is for the
long term management of incoming records. In other words, if you are going
to scan documents at some point in their lifecycle for document management
purposes, the best place is on entry into your organisation in order to
maximise the benefits.
Remember also, that there are organisations that will receive your mail on
your behalf (i.e. through a P.O. Box number), scan the mail and route it to
you electronically. I believe Williams Lea offer this service.
Regards,
Eldin Rammell.
-----Original Message-----
From: Tony May [mailto:[log in to unmask]]
Sent: 05 December 2003 11:37
Subject: Business case for scanning the post? i
Hi all
Has anyone got a business case that supports scanning the mail?
I have told the powers that be that this is what we need to do to but they
want other examples.
Thanks in anticipation
Tony May
Documents Manager
Hertfordshire County Council
Phone: 01992 556 729
Comnet 26729
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