Apologies for cross postings
Are you interested in managing performance? If you are trying to get to grips with performance management within the NHS or your library (or both) then this could be the day for you.
Organised by the Health Libraries Group and Information for the Management of Healthcare (CILIP sub groups)
Measuring Up: Exploring Performance Management
Held on: Friday 14th November 2003 - 10am - 4pm
Location: Birmingham Women's Healthcare NHS Trust, Education Resource Centre, Metchley Park Road, Edgbaston, Birmingham, B15 2TG
Performance management is concerned with improving the quality of organisations. A wide range of measures and initiatives are used within health and social care organisations and their libraries allowing them to measure their own performance and compare it with that of others.
This study day aims to:
Present an overview of current issues and performance initiatives in health and social care
Outline performance management issues for libraries
Provide a workshop to work through some of the practical issues raised
Speakers include: Max Moullin - Centre for TQM and Organisational Excellence, Sheffield Hallam University; Edward Colgan - NHS Benchmarking Club; Linda Butler - Birmingham Libraries; Dorothy Halfhide - Peterborough Hospitals; Pat Dixon - Northumbria University
Registration: The cost of the study day, inclusive of lunch and refreshments, is:
£55 + VAT (£64.63) - HLG/IFM Healthcare Members
£70 + VAT (£82.25) - Non-members
£75 + VAT (£88.12) including membership of IFM Healthcare for 2004
For bookings and further information please visit our website and complete the online booking form.
<http://www.cilip.org.uk/groups/hlg/ifmh/studydaynov03.html>
Alternatively please contact: Alison Brettle, Research Fellow, Health Care Practice R&D Unit, University of Salford, Room C713 Allerton Building, Frederick Road Campus, Salford, M6 6PU, email: [log in to unmask] <mailto:[log in to unmask]>, tel: 0161 295 0447
Alison Brettle Research Fellow (Information) (IFM Study Day Co-ordinator)
Health Care Practice R&D Unit University of Salford University of Salford Room C713 Allerton Building Frederick Road Campus Frederick Road Salford M6 6PU
Email: [log in to unmask] Tel: 0161 295 0447 Fax: 0161 295 2825
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