I would suggest that a knowledge management system is a document management
system with a good search engine attached. I would love to find out what
the business case is for implementing KM and what hard cost savings can be
found.
Gillian Whichelo
Kingston
-----Original Message-----
From: Bob McLean [mailto:[log in to unmask]]
Sent: 12 September 2003 17:14
To: [log in to unmask]
Subject: BSI - are they right?
"Put another record on"
BSI magazine 'Business Standards' (issue August/September 2003, p23) has
their senior marketing manager, Ian Brewer, defining the difference between
RM and KM as follows:
"KM is more about information as an asset whereas RM is about creating a
process by which you can store and retrieve information. For example, RM
is simply about saying "all of our records on a specific topic are here".
He adds that "a records management policy can add to an overall KM
strategy".
Is he right? Has he missed something? I would be very interested in your
views on this BSI stance. However, please post your replies to the LIST via
the web, rather than sending all your replies to me personally. That way we
get a thread that we can all see!
Bob McLean
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