Here in Bournemouth libraries, I am working on creating a Customer Care
policy for the Library Service which will include a Customer Charter. If
any library has an example of a customer charter for their library which
they wish to share, please could you send or email it to me. Also if they
would like to share any examples of a Library Customer Care policy, I would
be very grateful.
Thank you
Gerardine Bodey
Area Librarian (North)
Kinson Library
Wimborne Road
Kinson
BH11 9AW
email: [log in to unmask]
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