I think that the label is helpful, since it is a concept we are all familiar
with especially in healthcare organisations these days where there is so
much emphasis on making decisions based on high quality information.
Libraries as we know have not always had a positive image with the public,
and therefore there is a tendancy to try and use other terms like resources
centres etc. My feelings are that we as librarians need to feel more
positive about our roles and what libraries are trying to achieve if we are
to persuade our readers and prospective readers of the importance of using
our services.
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