Hmm,
I had a slightly more interesting problem with Office XP on Windows XP.
The documents appeared to download fine, but they refused to open,
persistently telling me that the document name was not a valid one. A
quick check on the files in Unix suggest they are Microsoft Office
documents and a quick trawl through them using some unix command line
tools doesn't suggest anything unusual. They look like perfectly
regular word files ( at first I thought they may have been saved off in
RTf or something. Were they done on a Mac or PC? )
-------------------------------------
Darren Stephens
Centre for Internet Computing
University of Hull Scarborough Campus
Filey Road
Scarborough
http://www.cic.hull.ac.uk/
[log in to unmask]
Tel: 01723 357360 (direct)
-------------------------------------
> -----Original Message-----
> From: [log in to unmask]
> [mailto:[log in to unmask]] On Behalf Of
> Sarah Jennings
> Sent: Wednesday, July 23, 2003 5:01 PM
> To: [log in to unmask]
> Subject: Problems with downloading documents
>
>
> > I was hoping someone on the list might be able to help.
> >
> > Over the past couple of days external users have been
> having problems
> > downloading documents (eg. Word, pdf, zip) from all our
> websites. We
> > can download things fine internally (we host our websites
> onsite) but
> > 90% of the documents cannot currently be downloaded. A couple of
> > examples:
> >
> >
> http://www.specialistschoolstrust.org.uk/resources/downloads/affiliati
> > onform.doc
> > http://www.specialistschoolstrust.org.uk/aboutus/partnership_app.doc
> >
> > I have been promised by IT that no changes have been made to the
> > firewall since the problem began to occur and the company,
> from whom
> > we have a leased line, do not think they are to blame.
> >
> > Any ideas? Suggestions would be very much appreciated!!
> >
> > Thanks,
> > Sarah
> > Sarah Jennings
> > Web Manager
> > Specialist Schools Trust
> > 16th Floor, Millbank Tower
> > LONDON SW1P 4QP
> > Tel: 0207 802 2338
> > Fax: 0207 802 2345
> > Email: [log in to unmask]
> > http://www.specialistschoolstrust.org.uk/
> > http://www.schoolsnetwork.org.uk/
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