Glenn,
You might find the following HSE/Local Authority publication useful:
its detailed advice, devised primarily for LA H&S inspectors who deal with
most call centres. It covers hazards and health risks such as DSE, MSDs,
hot desking, working environment, stress, eyes & eyesight, voice loss,
acoustic shock, noise, verbal abuse, shift work, targets and electronic
performance monitoring etc.
Its available free at:
http://www.hse.gov.uk/lau/lacs/94-1.htm
Linda Shelmerdine
Occupational Health Inspector
HSE, Manchester
Glenn Raybone
<GUMPOANDWORD To: [log in to unmask]
[log in to unmask]> cc:
Subject: Call centres
30/09/2003
17:17
Please
respond to
GUMPOANDWORDY
Can I ask if anyone works with or for call centres and if you do what OH
input you provide. Is it all VDU stuff?? Or is there a LOT more to it?
Many thanks,
Glenn Raybone
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