I'm interested in contacting any institutions using Hornbill's Support Works
helpdesk software who are making use of its KnowledgeBase as an information
resource for users for library and IT questions.
Thanks.
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Ian Winship, Electronic Services Manager
Learning Resources, Northumbria University
City Campus Library, Newcastle upon Tyne NE1 8ST
email: [log in to unmask]
tel: 0191 227 4150 fax: 0191 227 4563
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