New Book from MIT Press
EXPERTISE SHARING: BEYOND KNOWLEDGE MANAGEMENT
Mark Ackerman, Volkmar Pipek, and Volker Wulf (eds)
The field of knowledge management fouses on how organizations can most
efficiently store, manage, retrieve, and enlarge interlectual
properties. The repository view of knowledge management emphasizes the
gathering, providing, and filtering of explicit knowledge. The
information in a repository has the advantage of being easily
transferable and reusable. But it is not easy to use decontextualized
information, and users often need access to human experts.
This book descibes a more recent approach to knowledge management, which
the authors call "expertise sharing". Expertise sharing emphasizes the
human aspects - cognitive, social, cultural, and organizational - of
knowlegde management, in addition to information storing and retrieval.
Rather than focusing on the management level of an organization,
expertise sharing focuses on the self-organized activities of the
organization's members. The book adresses the concerns of both
researchers and practicioners, describing current literature and
research as well as offering information on implementing systems. It
consists of three parts: an introduction to knowledge sharing in large
organization; empirical studies on expertise sharing in different types
of settings; and detailled descriptions of computer systems that can
route queries, assemble people and work, and augment naturally occuring
social networks within organization.
MIT Press, Cambridge MA, 2003; US $ 50, Euro 50; 0-262-01196-6
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Prof. Dr. Volker Wulf
Institute for Information Systems, University of Siegen
Hölderlinstr. 3, 57068 Siegen, Germany
Phone: +49-271-740-2910, Email: [log in to unmask]; and:
Fraunhofer Institute for Applied Information Technology (FhG-FIT)
Schloss Birlinghoven, 53754 Sankt Augustin, Germany
Phone: +49-2241-142993; Fax: +49-2241-142146
Email: [log in to unmask]
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