> Okay, did you reply to him? He's insistent that he heard nothing back from
> Starlink. Is it possible that the CD was sent without an email
> acknowledgment?
Steve told me that he never sends an acknowledgement for messages to
cdrom. I responded that I thought this was hazardous to our reputation
if the CD and SUN/212 are lost in the post. From the user's perspective
the request has gone into a black hole. IMHO we should send a pro forma
message when the package is sent. If that's too much at least send an
acknowledgement to non-regular requests.
Malcolm
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