BENCHMARKING-AN INTERNATIONAL JOURNAL (BIJ) is inviting papers for a
special issue on ‘Benchmarking the Human Side of Business Enterprise.’ The
purpose of this special issue is to present systematic knowledge about
people in organizations that can be used to enhance their effectiveness.
Papers should report on new research insights or on business practices for
effectively utilizing human capital. Papers that generalize procedures
from the best practices of specific organizations or industries are of
particular interest.
Contributing papers may deal with, but are not limited to, benchmarking the
best practices in the following areas:
Leadership practices and processes;Succession planning;Negotiation
tactics;Organizational culture;Hiring and promoting employees;Decision-
making;Reputation/Image building;Group development;Trust building;Risk
taking and management;Employee development;Communication processes
Successful businesses operating in a globally integrated and highly complex
world have embraced people as the key differentiator. It is not unusual to
hear the phrase “our people are our most important asset.” Successful
organizations have found a way to make this philosophical stance more than
just rhetoric. The collapse of once formidable boundaries of space and
time has often left people as the only sustainable competitive advantage.
Many companies learn this lesson painfully when their latest invention is
quickly reverse engineered by competitors. Copying the human side of the
business enterprise, however, has proven more difficult. While it is not
easy to replicate the creative culture of IDEO, employee loyalty at SAS, or
the high productivity of Southwest Airlines, their human practices could be
learned by example.
Manuscripts following the BIJ guidelines
(http://www.emeraldinsight.com/bij.htm) should be sent as e-mail
attachments to the guest editors by August 31, 2003. All manuscripts will
be double blind reviewed.
Guest Editors for the Special Issue:
Dr. Matthew H. Roy
University of Massachusetts-Dartmouth
285 Old Westport Road
N. Dartmouth, MA 02747 USA
508-999-8409 (tel)
508-910-6408 (fax)
[log in to unmask] (e-mail)
Dr. Sanjiv S. Dugal
University of Rhode Island
24 Kingston Ave.
Providence, RI 02906 USA
401-274-4159 (tel)
[log in to unmask] (e-mail)
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