Hi Everyone,
We had a fruitful discussion and many ideas have been exchanged, which can
add to our experience. Thanks.
From the discussions, I may conclude that both horizontal and vertical
process mapping are needed. However, their suitable application depends on
our BPR objective. I found that it is difficult to do vertical mapping,
without having done a horizontal mapping. Thus, horizontal mapping looks
suitable for AS-IS mapping and in order to achieve improvements and
process streamlining, vertical mapping may be a better choice for TO-BE
mapping.
Amir Kashmiri
Siemens Pte Ltd.
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