Steve writes:
>The BSI KM Guide to good practice has been available for nearly a year now,
>I would be interested to hear the views of the list on the Guide.....
>
>I'd be particularly interested to hear from those who teach KM and anyone
>who works for(or with) SMEs on KM issues.
>
>I'm also interested to hear how the Standards Vs Guidelines debate is
>progressing in other continents
Have been following the KM standards talk around the globe:
http://www.voght.com/cgi-bin/pywiki?KmStandards
So far I have not seen much that breaks new ground or gives confidence
that we are any closer to solving KM practices, processes or policies.
It is way too early to standardize as we hardly have any coherent theory,
no accepted outstanding approaches, few exchange formats, mainly
because we do not have a clear optimal representation for knowledge
and I somehow doubt we will ever have one.
We focus on sharing when we need knowledge creation, we build
empty repositories when we are desperate for engagement and
we capture 'knowledge' in documents, when we should seek emergence,
improved understanding, relationships and awareness via dialog.
The cry for standards is misplaced IMO, what we need is deeper thought
around what knowledge is and means, we need a clear focus on the key
distinctions between information and knowledge work and an appreciation
for the social, constructed, situated and ephemeral nature of knowledge.
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