Why reinvent the wheel?
NHS Direct was set up to fulfil this function. We encorage the use of this
service and recognise that our Doctors/Nurses cannot provide the public with
the same standard of advice that they can nor can we demonstrate the same
standard of monitoring, audit trails etc.
Now that we have a standard (NHS Direct) woe betide anyone who gives advice
that dos not meet these standards.
paul howarth
-----Original Message-----
From: Robbie Coull [mailto:[log in to unmask]]
Sent: Sunday, July 21, 2002 17:40
To: [log in to unmask]
Subject: Re: GP A&E unit - safe handling of telephone calls
Can I ask some advice on what is considered safe practice re: training
nurses to give telephone advice and streaming phone calls into 999, A&E and
GP categories.
Robbie Coull
email: [log in to unmask] website: http://www.coull.net
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