Dear Kev
Sorry for my mistake about the training - our records are indeed incomplete and will be updated immediately!
The plot is thickening about your upgrade - I was told that 3 of your systems had upgraded successfully (not just 2), and that the 4th was only giving errors with the mapping - we'd better take this off-list and work out where we stand!
What a lovely monday ;-)
Best wishes
Crispin
-----Original Message-----
From: Kev Beachus [mailto:[log in to unmask]]
Sent: 10 June 2002 12:04
To: [log in to unmask]
Subject: Re: We are having serious problems with the new
Exegesisupgrade...lost data etc etc...is anyone else h
Dear Crispin
In reply to your email to the list
Whist we are running 6 SMR's (5 on a regular basis) all were held on a SERVER not on 'one PC' until the upgrades started to give problems. They are now held on a single PC.
Repair and compact had been run, but not across the entire data set
As there are 2 trained administrators on site, both trained by your predecessor on 13/06/01, it would appear that Exegesis have corrupt and or lost files too.....!!! Babtie Group has a full IT department, it is company policy that they run all upgrades.
As far as I am aware one of the CD's returned to us by Exegisis had an intermittent fault..We still await new working CD's . Currently I am running 2 SMR's on the upgrade and the balance on the pre upgrade version.....
all the best
Kev
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